Ally Financial Ally Bank illeagally repo car Nationwide

Around Oct 24th tow truck guy knock on my door saying he is here to repo my car. I ask what is going on, He said I was on his list.

I called Ally to find out what is going on why are they taking my car after I put in an agreement for a re-write.

I was told I owe for Aug and I am now 90 days pass due. First of all my payments are due on the 24th so it's not 90 days pass due. 2nd of all I know I paid Aug I even made 2 payments in Aug. They did't want to hear that even though I gave them confirmation of my 2 payments. They ask me where was the car I told them it is being taken the person I was speaking to told me they were sorry they can't give me anymore info cause they are taking the car I had to call another number, I call that number and they had no info for me to call back in an hour .I been calling back every hour on the hour after 6 hours they told me I had to pay 1774 + 26.01 late fee + 400 repo fee to get car. I ask where did they get that total I was just told I only owe 763. I was told well now you owe 2200.14 and there is nothing they can do.

I kept calling Ally and finally I got someone to speak to me who I can understand. Holly went over my payment histroy and came to realize my Aug payment was paid, so I ask about getting my car back and ask why I had to pay so much to get it back, she then came up with oh well you have to pay back months ( here we go ) every  time she said I had to pay I counter her to prove I didn't. I even call on Sept 26 spoke to refinance dept they was giving me a refinance went over my account said I owe 319 of unpaid fees that they couldn't tell me what for , but ok I paid those fees and were told my account was all up to date. So I ask why did they take my car charge me all those fees and can't or wont give my car back knowing I don't owe. This is robbery and they are getting away with it. PEOPLE DO NOT EVER USE THIS COMPANY THEY ARE THE WORST!!!