Complaint Review: Almeida Roofing - phoenix Arizona
- Almeida Roofing phoenix, Arizona United States of America
- Phone:
- Web: www.almeidaroofing.com
- Category: Roofing Companies
Almeida Roofing LIARS phoenix, Arizona
*REBUTTAL Owner of company: Our side
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I contacted this company to evaluate a possible roof leak, because there was water damage in my family room ceiling. They put a tarp on the roof ($100.00) and gave me an estimate of approximately $5000 to repair a roof leak that they claimed was caused by faulty workmanship. The inspector for my homeowners insurance claimed the leak was the result of the roof vents. After having another roofer inspect the property, it was determined that there was NO roof leak. The water is coming from the air conditioner overflow in the attic. There is absolutely no evidence of a roof problem in that area. When I contacted Almeida Roofing to advise them that the tarps that I paid for were not needed and that they had given me an estimate to repair damage that didn't exist, I spoke with KEVIN. He was defensive, argumentative and rude. I tried to explain to him that my interior damage is much more extensive because of the misdiagnosis and the tarps were not needed. Furthermore, the technicians removed caps and tiles and did not replace them properly, which I will have to have replaced. I also brought up the fact that the estimate was basically "bogus". His response was "then don't sign the contract. Find someone else." Which, obviously, I already have. I feel that Almeida roofing should be responsible for the repair of what they did. I have cracked and misplaced tiles/caps because they pulled some off and walked on my tile roof and cracked tiles. Also, I should not pay for the tarps. Almeida Roofing is a rip-off.
This report was posted on Ripoff Report on 07/13/2012 03:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/almeida-roofing/phoenix-arizona-/almeida-roofing-liars-phoenix-arizona-911700. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Our side
AUTHOR: Almeida Roofing Inc. - ()
SUBMITTED: Monday, July 01, 2013
When a customer asks us to do an emergency repair, we charge $. I'm not sure of any company that does any kind of an emergency repair for free. Once roof was looked at, an estimate was given, based on roofing expertise, which the homeowner does not have, or they wouldn't have called roofers. What we have here is a customer who didn't want to, nor did they, pay for the emergency service. Unfortunately, pthere are some people out there like this. However, if you look at our other reviews, you will find that our customers voted us to be the #1 roofing company in the entire Phoenix metro area for 2012. We also have reviews on google and yellow pages. The only person that was ripped off was us....we were never paid for our service.


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