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Report: #1205791

Complaint Review: alotofbull.com - Internet

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  • Reported By: Kristin — deer park New York
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  • alotofbull.com Internet USA

alotofbull.com wolfhuskypups.com, alotofbull.com, Arnold Ball Pet Services, http://www.akennelclub.com/ alotofbull.com Arnold ball pet service NEVER recieved dog paid for and waited for 5 weeks for! Cedar City, Utah 84720 Internet

*Consumer Comment: Email odustin@cedarcity.org

*Author of original report: Lies Lies Lies

*Author of original report: Refund bounced!

*REBUTTAL Owner of company: WHERE IS THE RIP OFF?

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We purchased a puppy online and paid in full on Dec. 27th.  At the time there was a phone number on thier website that I had texted and communicated about the purchase.  After we purchased and paid in full the phone number was removed from website- should of been a clue that this was not a reputable breeder.

She was only 4 weeks old so we knew we had to wait a few weeks before she could fly.

After we paid for her in full and airfair of an additional $400.00 we did recieve emails from woman.  She emaled us photos and sent us videos of the puppy we purchased.  We fell in love with her, shared the photos and videos with our family and friends- very excited awaiting her arrival.

Around the 8 week mark I contacted her through email becuase she no longer answered the phone number or responded to text.  She only communicated through email at her leisure.  I asked her when was she booking the flight.  She responded she would book Sat. Jan 24th. we had a big snow storm a few days before this so I touched base with her and she said she was going to book the flights on Wens Jan. 28th for Sat Jan. 31 (today).  On Thursday after still not hearing from her I emailed her asking about the flight info.  She emailed me an airway bill and a contact number for petsafe.  -She didn't even include the date of the flight -that was it.  So I called petsmart and asked about the flight.  They said she book a flight flying form Las Vegas at 8:10am that was back tracking to LA, Califorina and would be there for about an hour and half and then wouldn't arrive into NY until 7pm at night. 

I was immediately concerned with having an 8 week old puppy traveling for 12 hour span with no water, no food, and NO bathroom breaks.  I asked if they had any shorter flights.  They said they did but it was at 7:10am instead and flew into Newark, NJ.

I emailed her asking if she could change flight to the shorter flight and we would be willing to drive 2 1/2 hours on Saturday to NJ airport so she could have a shorter flight. 

She responded that her and her whole family had the flu and she was paying a friend to take all the puppies to the airport and she didn't want to bother her.  I asked her if she could ask her if it would be ok to drop them off an hour earlier , I even offer to send a gift card to her friend for the change and asking her to go an hour earlier.  She responded She didn't think it was a problem , she texted her friend but she was at work and would get back to me.

The next day Friday Jan 30th- she still didn't respond.  I finally recieved an email late afternoon as I was at work doing a ton of things.  I read quick and it said "we are shipping her on Tues to NJ, we can not ship tomorrow".  I emailed her back quickly and was typing from my phone (always have tons of typos from tying too fast).  After I got off of the phone call I was on with a customer.  I read the emails and reaizled I accidently messaged her " I can go to NJ on tues" INSTEAD of I can NOT go to NJ on Tues"  So I panic and tried calling her-she didn't answer-I left vm.  I then texted her and she didn't respond.  I emailed her I cannot make it to NJ on Tuesday becuase we work and live on LI, NY. Mmy husband was going to drive to NJ to pickup but he is working during the week.  I emailed her 3 times PLEASE CALL ME so we can scheduel the flight.  I then tried to call her agin becuase I didn't want her to book the flight she fowarded me to vm.

She messaged me she couldn't scheduel for what I thought she was saying for the 7:10am straight through flight (emails can be very confusing especially with alot of back and forth thats why I asked her repeatedly to call me) and I dont hear back from her until a couple of hours later "then I will refund you the money, I cant send her", So i'm STILL thinking she is talking about the the 7:10am flight, so I respond ok please than just send her on the original 12 hour flight . 

Next my husband gets a refund notifcation and a message from her that she refunded us and when she gets a min shes going to relist the dog.  And she did- she relisted her within mins-and she listed it for $800.00 more than what we paid her- so obviously she just wants more money and doesn't care about sending the pups to good homes. Or their well being if she would rather send a 8 week old puppy on a 12 hour travel time becuase she rahter "just drop them all off at the same time".

At this point, me and my husband emailed her begging her not to do this and we couldn't understand why she was doing this.  I was thanking her the whole waiting period for sending photos and taking care of the dogs.

 We found a bad review on her on this site-look her up. (we found bad review a week before all this happened and weeks after we paid for the dog)- Looks like this is only the second litter they sold and they already have complaints.  Read the other review it will describe the way they speak and treat people.  I also look her up afterwards on the AKC breeder list and she not on there even though she claims she is- look her up she NOT a registered  reccommened breeder.

I emailed her repeativaly for hours asking her to not do this.  We bought her a crate, toys, food and have been recieving photos of her for weeks from her - how can she do this???

Today she responded that becuase I couldn't accept her on Tuesday when she wanted to send her and she felt that I was being demanding with the avaiblility of when and where I could pick her up at- that  she though by refunding me and not sending a dog we have been waiting for 5 weeks for would be a better solution.  She also responded to my husband " your wife seems like the person that likes to get her way-thats why I'm not sending her- she was demanding that I send the dog"  when he messaged her also begging her to to please send dog becuase he was up with me all night as I was litteraly in tears for hours becuase I was heart broken.

Lets break this down, first of all I never demanded anything other than asking her to call me becuase the back and forth emails were confusing.  2- If you buy a dog on the internet, pay for it in full and wait 5 weeks for the dog and the owner refuses to contact you on phone-keeps pushing the flights- what would you think?  Scam , right??  SO yeah, I was panicing asking her to call me about the flight!

She never called me-any reputuable breeder would be available to speak on the phone with you-especailly when trying to scheduel a live animal on a flight.

After many emails telling her we were so upset and we didn't want the money we wanted the puppy we fell in love with- she said, stop it there are plenty of other breeders - go buy another dog-leave me alone.  She also told me she has 6 other sites! including akennelclub.com wolfhuskypups.com and that she purposely doesn't put all her info on her site incase people get pissed off.

I can't for the life of me understand what would make someone think this is ok to do to someone.  It's devastaing. We waited 5 weeks and bought stuff for a puppy we will NEVER get.  All becuase she is extermly unprofessional and very unethical.  Every breeder I spoke to today all said the same thing when I told them the story- REPORT her -SHE IS NOT A GOOD BREEDER.  Buying a puppy should be a happy experience- that's why you go to breeders to avoid scams, heartaches and problems with bad service.  

Uunfortunately, we found a bad breeder-a dishonest and sadistic woman who gets off on having power over people.  She knew there was nothing we could do and stated that.  She basically tried to mental abused us in emails even after she tourtured us with not senfding the dog we waited for. We told her we found another breeder who is AKC registered she contuined to try and have some power trip in her own head and attempted to taunt us saying how cute her puppy is and she might just keep her becuase she is the cutest puppy shes ever seen and good luck find a puppy as cute as hers.  LOL I thanked her for doing us a favor, becuase I much rather give my money to a REAL breeder that actually cared about the puppies.  And I was glad at this point that we didn't have to deal with her anymore.

I also promised her I would do everything in my power to make sure she didn't tourture someone with an experience like this again.  She said she would sue me for slander if I wrote anything- I explained to her telling the truth is NOT slander.  I have tons of emails (becuase thats the only way she communicates -shady) of her taunting us and her unprofessionalism and unethical way she handles this-If anyone should sue it will be us for breaking a contract of sale becuase you couldn't take the time to work out a flight with us. We never asked for a refund- she only refunded becuase if you read the other ripoffreport she already has claims on paypal of disputes with her and she knew if she didn't ship the dog and didn't send us the dog we too would dispute and they would shut her down for too many disputes. 

PLEASE DO NOT DEAL WITH THIS SITE!!!!!!   They are clearly unperdictable and already have complaints on them- Don't beleive me LOOK THEM UP.  their website title speaks voulumes A LOT OF BULL  ( Bull meaning alot of crap)

They just ran a News report by us last night on ABC NEWS in NY about internet puppy scams specifically with English Bulldogs.  DO YOUR RESEARCH you will find out all about it. 

 

This report was posted on Ripoff Report on 01/31/2015 02:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/alotofbullcom/internet/alotofbullcom-wolfhuskypupscom-alotofbullcom-arnold-ball-pet-services-httpwwwa-1205791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
1Employee/Owner

#4 Consumer Comment

Email odustin@cedarcity.org

AUTHOR: Brittney - (United States)

POSTED: Monday, May 14, 2018

 Please email odustin@cedarcity.org. I was burned by her too and they need for people to come forward. Please email with your story!!

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#3 Author of original report

Lies Lies Lies

AUTHOR: - ()

POSTED: Tuesday, March 24, 2015

I dont even know why im wasting time to reply to this nut job becuase i already found a real breeder and have TwO beautiful EB puppies at home however there are SO many lies in her rebutal.

The refund bounce 3 times and it wasnt until I called paypal and disputed was it refunded to me. we had to fight and wait a month to get money from paypal protection. The refund NEVER cleared!

And the only other  nonsense I will respond to is my husband never did any of what she states. he did offer to give her more money to just send the dog becuase she relisted the dog for 800.00 after she refused to ship as promised and paid for. At that point he realize she was grimmy person and was obviously  just looking money!

And like I stated there are multiple complaints on her many buisness names with Her name Kim Ball stated shes a nasty rude unprofessional person and how their refund also bounced and had to dispute with paypal.

Look her on scam.org and you can search her many buisnes names on here. 

Bottom line you sell a dog and accept payment in full it is your responsibility to coordinate a flight for a live animal at least over the phone. I notice how you didnt reply how you never called us in the whole 5 weeks even when the problem of day to ship arised?

 

 

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#2 REBUTTAL Owner of company

WHERE IS THE RIP OFF?

AUTHOR: ALOTOFBULL - (USA)

POSTED: Tuesday, March 24, 2015

This woman is way out. Normally I would NEVER say that about anyone, especially people who purchase puppies from Us. Usually people who take a baby home from Us become like family. We talk all the time, and I get to watch the babies grow into adults. This woman however was horrible. She most definately did purchase a puppy. She seemed so nice and normal so I was happy to deal with her. Everything changed when I told her the flight date would be delayed 3 days. At first she was fine. I explained to her that my family had the flu and it is a all day process to fly puppies since we are several hours from the airport. She said she understood and Tuesday would be fine. 

About an hour later I got an email, and then a text and then another email. She started saying Tuesday wouldnt work and the puppy better be on the plane Saturday as planned. At first I replied calmly that I had already told her it would need to be Tuesday and Saturday was not an option. She again demanded the puppy be on the plane. She turned into a different person, sending mass texts, emails, threatening Me. I said simply you will be getting a refund instead as I no longer felt comfortable sending this person one of my puppies. 

I did refund her, in full and while originally the refund went thru a business account that is rarely used and didnt complete, the second time it went thru in full. She still emailed me, threatened me, demanded I still send her the baby even after I refunded her in full. She told me she would ruin me, and that I had messed with the wrong lady. I had never in my life dealt with someone so rude. Even her Husband emailed me several times apoligizing for her behavior. He even offered to pay extra to make up for how she was acting. The damage was done and I refused to sell her a puppy. And I refunded her in full. So not sure where the "rip off" is? And as far as my site being compared with other sites, they are all built and maintaned by the same company BUT I do not have wolf dogs, huskies, or whatever else they sell. I only have my beautiful Champion and Imported lined English Bulldogs. And they are like family, even having their own bedroom in our house. Any buyer that has purchased from us and visited our home could confirm everything I have said.

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#1 Author of original report

Refund bounced!

AUTHOR: - ()

POSTED: Saturday, February 07, 2015

Refund breeder Kim ball sent bounced -no good- fiked a dispute through paypay. She did this more than one time you can read other reports here

 http://www.ripoffreport.com/r/Wolf-Husky-Pups-/internet/Wolf-Husky-Pups-plus-additional-sites-No-Dog-No-Refund-SCAM-CaliforniaUtah-Intern-1193956

And more reports here

http://www.ripoffreport.com/reports/specific_search/Wolf+Husky+Pups+ http://www.scamorg.com/wolf-husky-pups-d6

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