Alterra Pest Control Bugs and Bugs: This company has never gotten rid of our bugs outside after their quarterly treatments. We have gotten them to respray, with the same results. Today our questions were answered: I was home in bed and witnessed the tech attempting to remove the spider webs from the eaves in a hit & miss fashion. After he left after only 5 min., I found no liquid or evidence of him spraying at all. Carrollton Texas

We signed a contract with Alterra Pest Control in Carrollton TX on Aug 24, 2012.  We have been dissatisfied with them from the beginning.  We tried to cancel our contract with them, and they threatened to report us to the credit bureaus, even though we have made it clear we are unhappy with their service.

We are never home when they spray on their quarterly treatments.  After each treatment we still see the same pests we complained about before signing the contract.  We have ordered resprays, with the same results.  The salesperson guaranteed they would get rid of the spider webs on our eaves.  Today I was home in bed when I witnessed a hit & miss fashion brushing of the eaves, leaving many spider webs.  They were here for a total of 5 minutes.  I went outside after he left and found absolutely no liquid anywhere, meaning they didn't even spray at all.  They did leave an invoice on my door for 96.34 for a lousy job of brushing the eaves!

We want out of our contract based on poor/non-existent service!  We would not recommend this company to anyone!