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Report: #1119496

Complaint Review: A&M watch and clock repair - East Stroudsburg Pennsylvania

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  • Reported By: Secbyte — East Stroudsburg Pennsylvania
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  • A&M watch and clock repair 133 south courtland street East Stroudsburg, Pennsylvania USA

A&M watch and clock repair Buyer beware East Stroudsburg Pennsylvania

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My dad worked for the power company for 25 years. When he passed I asked if I might have his brass desk clock with weather station that he received for his 25 years with JCP&L / GPU. I brought it to A&M to get a price on getting the time setting stem repaired, and the clock cleaned. Three months later I stopped in to find out why I had not heard anything. I was told by the clock repairman that he was quite busy but he had a lull coming up that he might address the clock. He also warned me that cleaning it was quite expensive as it was a lot of hand work. Once again I asked for a price. I was called last Thursday (6 days ago) to say it was done and I could pick it up, and the price was $129.00. I thought to myself I only asked for a price and $129 was more than I wanted to spend on a quartz movement clock, but ok, why make waves, i guess Dad's clock cleaned and polished was worth it for the memory. He cherished that clock after all, and I will know better next time. It snowed Saturday and I did not reach the clock shop in time. Then Wednesday, I got another call, and I needed a break from the office so I said I would be right down in a few minutes.

I reached the shop and was presented with a bill for $455.00! Telling me I misunderstood and okayed the work. That the repair was $139 (not $129) and the balance was cleaning and polishing.

I assure you the $455.00 figure did not come up in ANY discussion I had! It's a family air loom, and my Dad's clock, but it would have NEVER been ok with a $455.00 repair and polish.

I will pay for Dad's clock, but I will never take anything to A&M again. After coming back to the office and telling my story two people approached me to tell me about how they took watches there. One with a battery, and one with a cracked crystal. The 20 dollar watch revived a $50.00 battery, and the $30.00 watch received a $70.00 crystal, both without notifying the owner of the price in advance.

This report was posted on Ripoff Report on 01/30/2014 05:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/am-watch-and-clock-repair/east-stroudsburg-pennsylvania-18301/aampm-watch-and-clock-repair-buyer-beware-east-stroudsburg-pennsylvania-1119496. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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