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Report: #141628

Complaint Review: Amanu Gallery - Los Angeles California

  • Submitted:
  • Updated:
  • Reported By: Beverlyhills California
  • Amanu Gallery 1010 Robertson Blvd Los Angeles, California U.S.A.

Amanu Gallery ripoff False Advertising Sold me broken item and haven't repaired it yet after two months Ignoring my phone calls Los Angeles California

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Two months ago I saw this ad "Armoire for $450.00" on the wall. I walked in the store, the sale person, Owner's brother, told me; oh! the ad?! We don't have it any more, but I give you another one for the same price. He said that some one ordered it, but didn't pick it up!! Any way, I told him that it was for the living room and I need it for the TV and Cd player. So he charged me for it and also for the delivery. I recieved the item (after waiting for long time), but it was too high and also one piece was broken. The day after I talked to the owner regarding the broken piece and also that it was very high for my TV. He told me that the armoire was for bedroom and that's why it was too high for the living room to watch the TV! Why his brother didn't tell me about it!! He told me that if I wanted another one, I had to pay $150-$250 more to get another aromire because they didn't have the $450 armoire any more!! ( By the way the sign for $450 armoire is still on the wall).

I didn't want to pay more because it was out of my budget. They agreed to give me a furniture with doors under it instead of the tall and defected armoire that I had and for the same price. I asked the owner to take off the legs of the furniture because it seemed too high for living room TV. He assured me that the piece wasn't too tall and it was good for the living room and also I asked him to make sure that it was nothing wrong with the piece. I recieved the furiture after three weeks! which was supposed to take ony one week to ten days only to paint and deliver. I called and called and called. Finally they brought the furniture with fresh paint that stained my TV and with a big crack on one of the doors and also inside the boards (behind the doors) the whole piece is falling: The wood is broken. I had to call the owner again at least 10 times. Finally he came to see what was wrong. He said: Oh! don't worry! We will fix it and took the cracked door with him and said that only two days was needed to fix it and he would fix the broken piece too. This was three weeks ago!

Now I have a furniture in my living room that is broken and one door is missing and can't get any one to fix the problem. I called the store 10-15 times. The brother tells me that the owner is not there yet. I leave a message for the owner to call me, but he doesn't and if he answers the phone when I call, he tells me that he is busy and would call me back in 10 minutes, but then no phone calls.

I am very frustrated and don't know what to do. Can I send the furniture back to get the money( Even though the sign says no returns! and forget about everything or I should live with the rip-off and forget about the money and the door and broken piece!

Please help me!
Thank you,

Maryam
Beverlyhills, California
U.S.A.

This report was posted on Ripoff Report on 05/05/2005 09:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/amanu-gallery/los-angeles-california/amanu-gallery-ripoff-false-advertising-sold-me-broken-item-and-havent-repaired-it-yet-aft-141628. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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