Complaint Review: amazon.com Marketplace
amazon.com Marketplace mistated what they were selling and sold identical item I received with different item # Internet
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I ordered an APC 750 ES UPS (battery backup) unit and was charged $129.15. The picture of the item was not identical with what I received but was identical with another backup-same designation for which the charge on Amazon Marketplace listed as $79.84.
That is roughly a $50 overcharge for an item I did not want to buy- because of the wrong photo of the item eing sold for $129.15.
This problem is endemic with Amazon.com Marketplace- worse yet, there is no person to whom I can address the problem at this firm because there is no known toll free number to their customer service.
I never received any response to my complaint when I tried to e-mail them - triply aggravating because you can only e-mail the "seller" and rtechnically IPC store seems to be the seller.
From my viewppoint, dealing with Amazon.com Marketyplace is a crapshoot - you make your order and they send you whatever they please- not neceaarily what you ordered.
This report was posted on Ripoff Report on 09/14/2016 10:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/amazoncom-marketplace/internet/amazoncom-marketplace-mistated-what-they-were-selling-and-sold-identical-item-i-received-1328118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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