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Report: #1424993

Complaint Review: America Auto Care TRUSTED Business | Ripoff Report Verified Safe™ …businesses consumers can trust. America Auto Care LLC prides itself on making sure that customer satisfaction is first and foremost. America Auto Care was developed from the viewpoint of the consumer, focusing on affordability, compliance, customization, consumer support, unparalleled speed, and the flexibility to adjust as the industry changes. America Auto Care’s dedicated staff is involved every step of the way. - Stuart Florida

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  • Reported By: ED Magedson - Founder, Ripoff Report — Tempe Arizona United States
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  • America Auto Care TRUSTED Business | Ripoff Report Verified Safe™ …businesses consumers can trust. America Auto Care LLC prides itself on making sure that customer satisfaction is first and foremost. America Auto Care was developed from the viewpoint of the consumer, focusing on affordability, compliance, customization, consumer support, unparalleled speed, and the flexibility to adjust as the industry changes. America Auto Care’s dedicated staff is involved every step of the way. 1111 SE Federal Hwy Ste 128 Stuart, Florida United States

America Auto Care TRUSTED BUSINESS REVIEW: America Auto Care RIPOFF REPORT VERIFIED SAFE ™ …businesses consumers can trust. America Auto Care pride themselves on being 100% committed to every one of their customers. Customer Service Reporesentatives are trained to really get to know and understand their customers. Once you sign up with America Auto Care you are not just getting a policy you are getting a dedicated team to assist you with all issues that you may have while enrolled in the coverage. America Auto Care prides themselves in making sure that all their customers are taken care of. America Auto Care also provides a 100% money back guarantee for the first 30 days to make sure customers are comfortable with the terms of the coverage. When you sign up with America Auto Care LLC you will be treated like family first. America Auto Care built their business model around family values and continue training these values into their employees so that they can use those values while speaking with to our customers.

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Ripoff Report REVIEW /Commitment to Customer Satisfaction

America Auto Care joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

Aspire Sales is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

America Auto Care approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at America Auto Care did just that.



AMERICA AUTO CARE CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" America Auto Care LLC prides itself on making sure that customer satisfaction is first and foremost. We understand that without our customers we do not have a business and because of this we make sure that we are an advocate for all of our customers whenever a need may arise. Our mission is very simple: Provide our customers with the best protection for their vehicle at the most affordable rate!

Our belief is by taking care of the customer up front and educating them you will create a loyal customer for life.



WHY AMERICA AUTO CARE IS BETTER THAN THEIR COMPETITORS

America Auto Care LLC does not put itself above any other company because every company has their own goals and expectations. This is really not a fair question because we do not feel that we need to explain why we are superior. We would much rather just have you sign up as a customer and show you why we are better than the rest.

Let's face it, we live in a world where everything is automated, and this even includes customer service. We do not practice this principal because we still believe in the human factor. Sure we could save money by having you press buttons on your phone to help resolve your issues, but we will not do that because of our values. We want to know not only who you are but what you are about. If you have a pet, we want to know the name of your pet, so we can ask how your pet is doing next time you call us.

Our team is dedicated to you whether you have a complaint or just need to talk with someone.



AMERICA AUTO CARE – STATEMENTS FROM THE CEO

" At America Auto Care our customers opinions matter more than anything else. We have different rating systems in place to make sure that we continue to evolve as a company that people would like to do business with. We may not be able to resolve every issue that comes up but please tell me a company who has been able to do this. we do promise that we will do everything in our power to make sure that all of our customers are happy and satisfied. Feedback is always appreciated, and we consider a complaint as a gift because it allows us to focus on what needs to be resolved. There is a great statement that you can please some of the people some of the time, but you can't please everyone all the time.

Our goal is to please everyone all the time and we will not stop coaching, training, and educating until we have reached that goal.

We not only take pride in our customers, but we also take pride in our employees. We have a very clear and precise mission statement:

"America Auto Care believes that its customers will never love their company until their employees love it first. We set ourselves apart from other Auto Warranty companies, both with our focused mission and family values. Our mission is to build and expand our company nation-wide with only the most driven and success-oriented individuals.

America Auto Care is not just another job. It's a company where it's employees can advance and build a career through record months and through difficult times, Our management team is dedicated to supporting staff an ensuring the customer has a first class experience.

"At America Auto Care LLC we pride ourselves in using the highest quality PRODUCTS.

At America Auto Care LLC we have done a ton of research to determine which companies are the best in the business when it comes to protecting our customers vehicles. Our dedicated team has more than 25 years in the industry and we know what policies are going to protect our customers and which policies are not. We are proud to say that we do not offer policies in which we know that our customers claims will be denied. (as long as the part is included in their coverage)



ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, America Auto Care LLC is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at America Auto Care LLC and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give America Auto Care LLC a positive Rating. America Auto Care LLC made efforts to ensure that all customers were satisfied, and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM AMERICA AUTO CARE

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. America Auto Care LLC is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

America Auto Care LLC is dedicated to customer satisfaction America Auto Care LLC is always dedicated to making improvements that will help our customers. We do continuous training on daily basis to make sure that when our customers call in they feel like a part of our team. We do not focus so much on the product in training as much as we do the individual. Product does not treat your customers like they are family. You have to have the right people on your team that understand your company values. Until you find these people than you will never have 100% customer satisfaction. America Auto Care LLC receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that America Auto Care LLC will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with America Auto Care LLC, you are invited to contact them directly via email:  info@americaautocare.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call America Auto Care LLC directly at 1-800-497-3572.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with America Auto Care LLC or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that America Auto Care meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with America Auto Care.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about America Auto Care’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers
Ripoff Report

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Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

This report was posted on Ripoff Report on 01/24/2018 12:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/america-auto-care-trusted-business-vehicle-maintanence-stuart-florida-1424993. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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