Complaint Review: America On Line, AOL - Dullies Virginia
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- America On Line, AOL 22000 AOL Way Dullies, Virginia U.S.A.
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- Category: Internet Service Providers
America On Line, AOL Ripoff Charge me for amount I do not owe. Dullies Virginia
*Consumer Suggestion: Contact both Visa and the AOL Fraud Department
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AOL told me I owe $135.00 for subscribing to AOL. I sign up the last part of April, 2005. I was suppose to get six months for free. They told me I only got two months for free. I bought my computer from Del in April 2005. That was my first computer I ever own.Del told me I get six months of AOL for free. I cancelled my AOL subscription before the free six months was over. They charged the amount to my VISA card. AOL called me on September 8th, 2005 saying I owe the money. And will charge it to my VISA card. I tried to explained to the woman on the phone that I got six months for free and do not owe any money. Her ID number is 5143. How can I get the amount off of my VISA card and get back the money? Please help me. I tried to contact AOL on the internet and I can't find the right site or a Email address for AOL.
Michael
Beatrice, Nebraska
U.S.A.
This report was posted on Ripoff Report on 09/08/2005 10:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/america-on-line-aol/dullies-virginia-20166/america-on-line-aol-ripoff-charge-me-for-amount-i-do-not-owe-dullies-virginia-156375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Contact both Visa and the AOL Fraud Department
AUTHOR: Daniel - (U.S.A.)
SUBMITTED: Friday, September 09, 2005
I would suggest that you contact the Fraud Department at AOL and your Credit Card Company about this billing of error.
Also, write a letter of dispute to AOL and to your credit card company.
This should help out.
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