Complaint Review: American Airlines - Internet
- American Airlines aa.com Internet U.S.A.
- Phone:
- Web:
- Category: Airline Companies
American Airlines Offers 1000 miles if you sign up for mailing lists, but fails to credit it Ripoff Internet
*Author of original report: Update
*Author of original report: Update
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1000 miles if you receive newsletters for three months. I emailed and received the reply below. I followed up with a phone call and found that the reason was that my email address was bouncing, but I received all the newsletters weekly as scheduled, and even received a test email that the agent sent me while on the phone.
Members who have qualified for this promotion have already received their bonus mileage. Members who did not receive a bonus evidently had something that prevented them from qualifying. We have offered email
subscription bonuses in the past, so typically this indicates that there had already been some kind of email subscription bonus offer posted to the account. In addition, current members of any of the email lists are
not eligible to earn bonus miles for lists they currently subscribe to and will not earn miles for un-subscribing and re-subscribing. We regret any disappointment this may cause you.
Traveler
Queens, New York
U.S.A.
This report was posted on Ripoff Report on 12/09/2006 12:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-airlines/internet/american-airlines-offers-1000-miles-if-you-sign-up-for-mailing-lists-but-fails-to-credit-224491. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Update
AUTHOR: Andrew - (U.S.A.)
SUBMITTED: Tuesday, October 09, 2007
American Airlines gave me a 'bonus' of 1000 miles, after I asked specifically what kept me from receiving that amount. I didn't hear back regarding any reason.
#1 Author of original report
Update
AUTHOR: Andrew - (U.S.A.)
SUBMITTED: Saturday, January 13, 2007
I asked AA to prove why I was ineligible. They just decided to add 1000 points to the account.
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