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Report: #926242

Complaint Review: American Alliance HVAC Services Inc. - Irvine California

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  • Reported By: Misty — WALNUT California U.S.A.
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  • American Alliance HVAC Services Inc. 52 Bridgeport, Irvine, California United States of America

American Alliance HVAC Services Inc. Rip off, Fraud, Crooks Irvine , California

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This company is a fraud! They are contracted through Old Republic homeowners insurance. They were called to my home to fix my ac on July 3, 2012. I was told my unit need a blower but insurance would only cover if unit were professionally cleaned first. Upon approvel from homeowners inusrance this company came out on July 5, 2012 a service man named Sam. Came out to our home, cleaned the unit (or so he said he did) and put a new blower in. I paid over $400 to them. Upon the new blower the AC suddenly began to sound like a broken washer on overload!

It would never lower to any temp below 76 degrees. I have chf and am terminally ill. I require being in a temp of 73 degrees at all time. AC to a congestive heart failure patient is almost like a life saving device. Within one week of payment the AC clearly did not work! then I got  a call from my landlord yelling that my check to the company did not go through! It did go through and my bank proved so , however Mike insisted it didn't and there was a hold! no hold on my side of the bank maybe his.

No need to act as if he didn't get payment of upset the landlord which he did. I fought  with him not once did he aplogize or accept his mistake for his bad accounting. Besides that. It took him 12 days to even call about payment he was supposedly worried about? He just tried to get paid double! On Aug.7th  the AC no longer worked. Three trips to urgent care for heat exhaustion , Sam comes out put another blower in which BLEW UP! Right there in my house! It was horrible and the smell was bad for my heart and lungs!

He said that the seond blower was also deffective??? Yeah a what the F--K moment! Then he said the coils inside needed to be cleaned? WHAT!! Wasn't that what the over $400 I paid for a month ago for a complete system cleaning???? He then acted like it wasn't his fault and said he had to come back out Sunday a whole week later, as temps in our home grew to 99-102 degrees. Making my CHF out of control. Sunday comes and 12 pm when he gurantee'd he be out came and past, 1pm passed, 2 pm passed no Sam!!

He finally shows up at 2:44pm . When you call the company number you get a very rude and thick accent middle eastern woman who says my appt. was between 12-3pm? hmmmmm Sam said he was coming in on his day off? How could there be a appointment. When speaking to her, she was VERY ignorant. She would not listen and acted like I was dumb. Which is what foreiners think of us paying americans!

She did not care and still was a compete bi--H!! Finally the man is here to fix the ac , after a total of 6 visits to the urgent care. This is ridicolous! This company does a half a*s job and DOES not care about their clients, especially those as myself who are terminally ill and rely on the air conditioner to breathe and function. I WILL NEVER USE THIS COMPANY AGAIN! I do NOT recommend this company to anyone who wants real and reliable service! They also have bad reviews on yahoo search! Please be aware of this company.

If my ac does not work after this visit I will be calling my attorney and taking them to court for a new AC unit,  my electric bill (since the non working AC has spiked the bill to 450.00 dollars, as well as my urgent care bills totalling over $4,000.00!! I am DONE!! Rude, unreliable service! This place is a rip off!!! DO NOT USE!!!

This report was posted on Ripoff Report on 08/12/2012 02:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-alliance-hvac-services-inc/irvine-california-92620/american-alliance-hvac-services-inc-rip-off-fraud-crooks-irvine-california-926242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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