American Consumer Srevice LLC Madelin Allred, there are so many names at this company that is how they do things, so no one person can be responsible, I paid these people to help me with a timeshare. I contacted BBB was told to send in a certified letter requesting a refund. I did that sometime ago, have not heard anything from these people yet. when I email them they have this auto response set up. saying the saying the same thing i was desperate and did not do my home work, the first sing should have been when they wanted money up front. these people did nothing for me at all. the timeshare people never stopped harassing me, These people should be ashame of them selves. they knew they wouldn't be able to help me, took my money and now not responding . They took money from me for services never rendered, Florida Ormond Beach