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Report: #687667

Complaint Review: American Drug & Alcohol Testing, LLC - Internet

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  • Reported By: Darlene — Fairless Hills Pennsylvania United States of America
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  • American Drug & Alcohol Testing, LLC Internet United States of America

American Drug & Alcohol Testing, LLC iits what they didn't do is the problem. Internet

*Consumer Comment: Doesn't Make Any Sense

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Ihired OmniTech support about a year and a half ago. At first, they were terrific. I was very pleased with their service and professionalism.

Then around two months ago, I had an argument with a tech about my contract. They said it ran out and I knew it was good for another year. They were adamant about the length of the contract and removed their ICON from my desktop so I could not contact them.

I went to their website and talked to customer service. I gave them my information proving I still had more than a year of service left on my account.

Thats when the real problems started. In the past month, they were on my computer at least 25 hours trying to fix my registry problem. Today I fired them when I was told there was nothing wrong with my computer.They have rendered my computer to a point that I may have to reformat my hard drive.

This report was posted on Ripoff Report on 01/27/2011 01:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-drug-alcohol-testing-llc/internet/american-drug-alcohol-testing-llc-iits-what-they-didnt-do-is-the-problem-internet-687667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Doesn't Make Any Sense

AUTHOR: Jacob - (USA)

POSTED: Thursday, January 27, 2011

Why would a company that specializes in drug and alcohol testing have a computer servicing contract?? It seems like you can't even make up your mind what company you are talking about.

Why do you insist that your computer is totally ruined, but you don't name a single actual problem it is having? So you got a screen grab of one error message. That doesn't mean you need to reformat.

If your problem reports to the drug testing company (?) are as incoherent as this complaint is, it's no wonder they can't figure out what problem you are experiencing.

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