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Report: #420811

Complaint Review: American Grant - Jacksonville Texas

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  • Reported By: Jacksonville Texas
  • Author Confirmed What's this?
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  • American Grant 222 Henry Jacksonville, Texas U.S.A.

American Grant rip off 68.13 Internet

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I had signed up for a trial offer for a grant research company (ONE of the names was Grant Research Guide...there are many more) Along with signing up for this offer, several other offers were added as 'bonus's'....lucky me. I read the fine print and was sure to cancel before the 7 day trial ended for the initial offer I signed up for, the others were 14 and 21 days. The 866-546-0923 number that they had given me to call to cancel was apparently not for the initial company I signed up with because they answered as someone completely different. Upon giving them my Zip and full name they found all the offers associated with the order number I gave them. So all were canceled.....I thought. A day later my bank account was charged $68.13!!??!! I called the 866 number attached to the transaction on my bank statement. A woman named Regina S. told me that she did not believe me that I canceled my account and that I only canceled one offer named PayMeToList. She also said that she thought I was sending 'red flags' even though she could NOT explain why I was charged $68.13 when the membership would have been only $39.99 had I actually wanted it. After a few minutes of me saying this was Bogus she said she canceled all the accounts and gave me a cancellation confirmation number and told me to send an email to support@grantresearchguide.com with the subject Jarvis to ask for a refund. Surprise!...several days and many emails later and NO response. I called again two days ago and spoke to Melanie who told me there were only two managers that I could contact for a refund. Jarvis and Janet Johnson. So this time I sent several emails to Janet Johnson. Still nothing. Today I went to my bank and started an investigation.

Jack
Jacksonville, Texas
U.S.A.

This report was posted on Ripoff Report on 02/05/2009 07:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-grant/jacksonville-texas-75766/american-grant-rip-off-6813-internet-420811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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