Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #136796

Complaint Review: American Hardwood Floors, Mill Direct Floor - Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: whitestone New York
  • Author Confirmed What's this?
  • Why?
  • American Hardwood Floors, Mill Direct Floor hardwoodflooring usa.com Las Vegas, Nevada U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I came across this web site last night while trying to find out any info possible on this so called "company" American Hardwood Floors. After reading all these testimonials I'm not going to go into detail about our situation because it is identical to all the others. Our ordeal with this "comany" or I should say scam artists has been going on since November of 2004. All we've been getting is the run around like everyone else and still NO FLOORS!! I was pregnant and couldn't stress to them enough how I really need these floors to get into my home before I gave birth.

Needless to say I ended up having a c-section and still wasn't in my home. We ended up having to put down commercial carpeting in order to move in with still hopes that the floors will show. However after staying up all night last night reading about all these other people that had been taken like us by these mfkrs we completely lost all hope. We have given these crooks $5000 of our VERY hard earned money and now that money is gone. I work for the New York Times newspaper and also have many friends and relatives that work in the legal field. My husband and I are not letting them get away with this we WILL hunt them down. Anyone who is interested please feel free to contact us. I'm hoping that no more innocent people get taken in by these a-holes.

Maggie
whitestone, New York
U.S.A.

This report was posted on Ripoff Report on 03/29/2005 03:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-hardwood-floors-mill-direct-floor/las-vegas-nevada/american-hardwood-floors-mill-direct-floor-ripoffs-scammers-thieves-sons-of-b-m-136796. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
8Consumer
5Employee/Owner

#13 Consumer Comment

making a report

AUTHOR: Norma - (U.S.A.)

POSTED: Monday, May 16, 2005

Well, I guess that there is nothing that anyone can seem to do to find them so I have been discussing with my husband and we are going to do a report on them with our local TV station. They help people who have been ripped off all the time. If anyone gets more info please post so we can try to get these scam artists!!!

Respond to this report!
What's this?

#12 REBUTTAL Individual responds

AHF WE did supply flooring until they stopped paying us.

AUTHOR: Diane - (Canada)

POSTED: Monday, May 16, 2005

WE did supply flooring until they stopped paying us. When they stopped paying we stopping shipping! We do not have any more info than you do. The last time we heard from them was in March and that was when we asked them to send us $$$$$.

Respond to this report!
What's this?

#11 REBUTTAL Individual responds

AHF WE did supply flooring until they stopped paying us.

AUTHOR: Diane - (Canada)

POSTED: Monday, May 16, 2005

WE did supply flooring until they stopped paying us. When they stopped paying we stopping shipping! We do not have any more info than you do. The last time we heard from them was in March and that was when we asked them to send us $$$$$.

Respond to this report!
What's this?

#10 REBUTTAL Individual responds

AHF WE did supply flooring until they stopped paying us.

AUTHOR: Diane - (Canada)

POSTED: Monday, May 16, 2005

WE did supply flooring until they stopped paying us. When they stopped paying we stopping shipping! We do not have any more info than you do. The last time we heard from them was in March and that was when we asked them to send us $$$$$.

Respond to this report!
What's this?

#9 REBUTTAL Individual responds

AHF WE did supply flooring until they stopped paying us.

AUTHOR: Diane - (Canada)

POSTED: Monday, May 16, 2005

WE did supply flooring until they stopped paying us. When they stopped paying we stopping shipping! We do not have any more info than you do. The last time we heard from them was in March and that was when we asked them to send us $$$$$.

Respond to this report!
What's this?

#8 Consumer Comment

more questions for Diane

AUTHOR: Norma - (U.S.A.)

POSTED: Saturday, May 14, 2005

So Diane what you are saying is that you work for a company that supplies the flooring to AHF? They don't have anymore open orders with you? When was the last time your company heard from them? There are alot of people who are waiting for their floor and any info from you would be great!!!

Respond to this report!
What's this?

#7 REBUTTAL Owner of company

who am I

AUTHOR: Diane - (Canada)

POSTED: Friday, May 13, 2005

this is in regards to your last comment. I know that your flooring was delivered to you earlier than your update. I don't know where AHF is and we would like to track them down as well. The delivery company cannot help you as they only did transport. All the orders AHF paid us for are shipped. As for the delay, AHF gave us orders about two weeks before some of you got your flooring. WE were not the only supplier of AHF

Respond to this report!
What's this?

#6 Consumer Comment

Who is Diane? Diane is anyone else going to receive their flooring?

AUTHOR: Norma - (U.S.A.)

POSTED: Thursday, May 12, 2005

Wait a minute who is this Diane and where did she come from? Why is she writing from Canada and who cares about reporting the exact date that Maggie received her flooring? It was still late and I don't think to many of us care about the date as much as the fact that she received her flooring. Why doesn't DIANE worry about giving us info as to where AHF disappeared to? We want to know where our flooring is. Diane is anyone else going to receive their flooring? Should we contact the delivery company?

Respond to this report!
What's this?

#5 UPDATE Employee

Delivery & Warranty Warranty is for a limited 25 years

AUTHOR: Diane - (Canada)

POSTED: Thursday, May 12, 2005

I would like you to report regarding the delivery of the products. Strategis International shipped you your flooring quite a while ago and I think that you should inform the date you received your flooring. We use Thorco Transport for most of the shipments.
To inform you regarding the warranty, inside each box is a pamplet with instructions and warranty information. Warranty is for a limited 25 years against manufacturer and workmanship defects when used under normal conditions and installed in accordance with manufacturer's installation instructions.

Respond to this report!
What's this?

#4 Author of original report

FINALLY received our floors...still can not believe it!!!

AUTHOR: Maggie - (U.S.A.)

POSTED: Thursday, May 12, 2005

I haven't had a chance to get on the website in awhile. With a newborn at home and trying to get our floors down and move on with our renovation project I've been very busy. However like I stated in my title we did in fact receive our wood floors FINALLY!!

As my husband is in the process of laying them down and I look at them everyday I still can not believe that we actually received them. The floors are beautiful we had ordered a maple floor with a cinnamon finish and they look just like tha sample did.

The phone call we received for delivery was from Thorco Transportation out of Canada. The gentleman that delivered the wood was very very nice. The invoice that accompanied our wood was
for omly about $2000.00 where we actually paid $5000.00 but in any case I'm glad that we did receive it ofcourse no warranty accompanied the wood floor like stated on AHF website. Anyway it was a long ordeal and I sympathize with anyone who is dealing with the same situation with AHF definetly not a reputable company and their business tactics are all wrong.

I'm glad it's all over... an experience my family and I will definetly not forget. Good luck to all of you out there I hope you all eventually get your floors.

Respond to this report!
What's this?

#3 Consumer Comment

Question

AUTHOR: Shannon - (U.S.A.)

POSTED: Tuesday, April 05, 2005

Did you get your floors? I have filed my own rip off report for this same company. My flooring was ordered in November as well so I am hoping that if you recieved your floors maybe mine will actually arrive?!

Respond to this report!
What's this?

#2 Author of original report

Possible Delivery of floors???? Will believe it when I see it!!!

AUTHOR: Maggie - (U.S.A.)

POSTED: Saturday, April 02, 2005

It has been 7 months since our ordeal with AHF started. Today April 2,2005 I FINALLY received a call from Thorco Transport apparently the company that AHF uses for their delieveries. The person on the phone went by the name of Steve and he was actually very polite and answered all my questions. He told me that I should have my crew ready because my floor should be at my house Monday by 11:00am. I could not believe my ears as to what I was hearing. I'm hoping that it does prove to be true. Like I said I have to actually see it to believe it and hopefully the wood turns out to be what we expected. I will keep updating the site with as much info as I can.
Good luck to everyone

Respond to this report!
What's this?

#1 Author of original report

American Hardwood Floor/ Mill Direct Floor still at it!!!

AUTHOR: Maggie - (U.S.A.)

POSTED: Thursday, March 31, 2005

I went on both websites again tdy as our saga continues. The original website now doesn't even have the tracking option anymore but only the e-mail address of shipmgr@hardwoodflooring usa.com which is bogus bc I have yet to receive a response. I went on to Mill Direct Floor.com and that website doesn't have the Live Chat icon anymore either. I also called the Mill Direct Floor number and someone answered the phone "Hello Flooring" I confronted the person with all that I had found out and all he simply said was that "I have the wrong company" BS.

I also sent an e-mail out thru the Mill Direct Floor website informing them that we are aware that they are running a scam. We have proceeded with legal action against these bastards. I wonder what name they will be going under now. It amazes me how crooks like these can not be caught what kind of legal system do we really have??? Very frustrated with this whole situation and ofcourse still no floors.

I wish our friend "Bruce" would resurface as he does every so often with some info. He seems to be AHF's number one truck driver since he also has so much time on his hands to respond to people on this site.

Even better yet he probably knows that AHF who he works for are indeed rip-offs that's why he makes his way onto this website to begin with...how ironic!!!!

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now