Complaint Review: American Homes 4 Rent - Nationwide
American Homes 4 Rent Draconian and Fraudulent Nationwide
It started out okay, though the house definitely had/has some problems such as a refrigerator that made a whining noise and now leaks and toilets that don't flush right. They had a few things repaired by a man they paid for but eventually ran out of patience and said we would have to pay for anything else.
However, even that was tolerable and it was only a few months ago that things took a turn for the worst. For some reason, American Homes 4 Rent does not let you pay your own utilities (water/electricity/gas) and in the beginning made you pay through a company called Conservice (with a small fee, for course). This went okay for a while, but then they dropped Conservice and started doing everything themselves, which is when things truly went insane.
We had balance of a few hundred dollars owed for utilities, which in the span of about three months, American Homes 4 Rent now claims is over three thousand dollars. It's literally impossible for it to have ballooned that high in such a short amount of time, and yet as we try to dispute it, they act like they have no idea what we're talking about and that we should cough up the money instantaneously. They've now threatened that all rent money we send them will be applied to the utilities, thus leaving us "owing back rent", and routinely tape notices to our front door to pay in full or get out "within three days", even though nothing ever comes of it.
The website where rent used to be paid now refuses to accept anything except the full balance they claim we owe, so we have to mail the rent to their headquarters in Las Vegas, only to have it returned to sender half the time. This is, of course, followed up by emails demanding to know where the rent is.
So, overall, they've lost their minds and want to suck you dry for every penny. Their houses might show pretty well but most likely have things wrong with them, and now it seems like they want to defraud you for the 'privilege' of living in one. I wouldn't recommend it.
This report was posted on Ripoff Report on 05/27/2015 01:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-homes-4-rent/nationwide/american-homes-4-rent-draconian-and-fraudulent-nationwide-1231731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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