Complaint Review: American Honda Finance Corporation - City Of Industry California
- American Honda Finance Corporation P.O. Box 60001 City Of Industry, California U.S.A.
- Phone: 800-4451358
- Web:
- Category: Car Financing
American Honda Finance Corporation unethical repossession City Of Industry California
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I bought a brand new 2006 honda accord se in 2006 for 35,000. I owe 17,000 left on it. My car was repossessed. I was a payment and a half behind. I payed 300 dollars the prior month because I was waiting for next paycheck to come in to pay the 700 dollars I owed. My payments are 500 a month.
I recently found out I am pregnant. I have been extremelly ill. I have proof I was in the emergency room for sickness and swollen and rash on face due to pregnancy. I have been so sick I had to quit one job and call in for three weeks straight to my second job. I was so ill infact that I could barely get up to go to the bathroom.
My husband is in the military and underway so I was home alone extremelly ill, throwing up all day. I could not even keep water down. Because I was so sick I was unable to go to work until my husband came home from being underway to take me to work to pick up my paycheck. I was not going to put myself or others in danger of me being behind a wheel with the potential to pass out from being so ill.
Finally, my husband came home and was going to take me the next day to work to get my check so I could pay my car payment. When we went out to the car it was gone. I called honda and explained the situation to the representative (I'm not sure if I can mention her name). I told her that I had the entire amount for the month prior and the half of the other month plus I had just received my taxes so I had next months payment too plus fees.
I had about 1,500 in cash. I told her I would go get my check and pay the full amount in cash right that day. She told me no. She said it was my fault I was sick and that I didnt answer the phone when they called and that even with evidence of going into the e-r and being sick from work I wasnt getting my car back. She was extremelly rude and condesending. She was so rude in fact she made me cry and told me "don't overreact and stop using your unborn child as an excuse."
So even though I had the full amount I owed plus the next month she still was not going to release my car back to me. I also have an after market navigation system and dvd player that she says I am not allowed to get back. Because I have no vehicle I have been forced to quit my second job and school and lost my apartment because my husband is going on deployment for six months and I am pregnant and now live with my inlaws all because one person is allowed to take away my vehicle even though I had the full amount that day in cash. And when I asked to speak to a supervisor she said " we don't have supervisors, I am who this ends with." You'd think with the auto market the way it is...they would give me my car back if I have the money.
I even told her that I would sign a contract that if I was ever late again she could have everything I owned, my furniture and everything. They don't care. It's called karma. God can see what people do to others. And she doesnt care about the domino effect of me losing my job, school, my apartment, and being pregnant living with my inlaws while my husband is risking his life defending the very country full of people honda is screwing over.
Belladeem
san diego, California
U.S.A.
This report was posted on Ripoff Report on 06/25/2009 09:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/american-honda-finance-corporation/city-of-industry-california-91716-0001/american-honda-finance-corporation-unethical-repossession-city-of-industry-california-464872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
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AUTHOR: Ashley - (U.S.A.)
SUBMITTED: Thursday, June 25, 2009
I have a feeling you have left something out of this story. Loan officers do not usually repossess vehicles for being 30 days past due. You usually need to be 90 days past due.
Did you have any prior late payments? Partial payments?
Its also unusual that they won't let you have it back. Its in their best interest to let you have the car back. Normally you have to bring the account current, pay all the fees of repossession (such as towing and storage) before you can have the vehicle back.
Have you spoken with a lawyer?
Also, no it does not matter that you are pregnant, that has no bearing on the contract you signed and agreed to. This does suck, but it is their car until you pay it off and they do have the right to repossess.
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