Complaint Review: American Honda Motor Co., Inc. Ray Price Honda, Stroudsburg, Pa. - East Stroudsburg Pennsylvania
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- Author Confirmed
- American Honda Motor Co., Inc. Ray Price Honda, Stroudsburg, Pa. 410 Analomink Road East Stroudsburg, Pennsylvania U.S.A.
- Phone: 866-618-5455
- Web:
- Category: Auto Dealer Repairs
American Honda Motor Co., Inc. Ray Price Hond worthless Honda Care warrantee, it cost me $135 to replace an obviously defective windshield washer reservoir East Stroudsburg Pennsylvania
*Author of original report: Honda Motor co. Ray Price Honda
*Consumer Comment: If you are thinking of going to a Honda dealer of your choice and buying a HONDA CERTIFIED PRE-OWNED VEHICLE you might like reading the below Rip Off
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Three weeks ago I noticed a fluid leak under my 2007 Honda CRV, upon examination I dtermined it to be windshield washer fluid. I could not see the reservoir because it is located behind the front fender.
One week prior to this I took my vehicle in for a 45,000 mile service that cost me $400. I have taken this vehicle in for scheduled service ever since I bought it and have never put any fluid into it.. When I brought in the vehicle to look at this problem they informed me that the reservoir was broken due to the fluid inside freezing, and it will cost $135. to replace it. When I bought this automobile I also mistakenly purchased the Honda Care Warrantee for five years. Dealer service told me it was not a warranted item. I told the service people to replace it and paid the $135.
In my 25 years of driving many different automobiles and 8 of those years living in northern Michigan, I have never heard of this happening. My second car (Mercury) is parked outside all the time and the CRV in the garage. The Mercury is fine.
I then wrote to American Honda co.,Inc. and explained everything to them. They assigned a case worker to investigate, he spoke to the dealer service center and decided that this was not a manufacturing defect and therefore not covered by the warrantee.
Conclusion by Honda: My fault. I must have put plain water in the reservior in the middle of winter.
Maybe I was off my meds at the time.
Inspector
Tobyhanna, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 02/04/2009 10:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/american-honda-motor-co-inc-ray-price-honda-stroudsburg-pa/east-stroudsburg-pennsylvania-18301/american-honda-motor-co-inc-ray-price-hond-worthless-honda-care-warrantee-it-cost-me-420061. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Honda Motor co. Ray Price Honda
AUTHOR: Inspector - (U.S.A.)
SUBMITTED: Friday, May 15, 2009
Still no response from Honda Motor Inc. or Ray Price (dealer). Guess I won't be buying my next car from them nor will it be a Honda.
#1 Consumer Comment
If you are thinking of going to a Honda dealer of your choice and buying a HONDA CERTIFIED PRE-OWNED VEHICLE you might like reading the below Rip Off
AUTHOR: Consumer Advocate - Auto Industry - (U.S.A.)
SUBMITTED: Tuesday, February 17, 2009
If you are thinking of going to a Honda dealer of your choice and buying a HONDA CERTIFIED PRE-OWNED VEHICLE you might like reading the below Rip Off Report real good.
http://ripoffreport.com/reports/0/413/RipOff0413391.htm
this below is a link to the vin,
http://www.carfax.com/cfm/gvh_display.cfm?Inventory_ID=51363250
google the vin, 2HGFG12877H507001
small section of what car buyer posted
We feel it will be worth a try. To back up our claim, we contacted our salesman, and asked him for a copy of the Carfax. He was happy to help. On 1/2/2009, he accompanied me to the Used Car Sales Office and they printed out a copy of the Carfax and the Total Black Book Valuation, which is used to determine trade-in values. The gentleman at the counter said, That we definitely would be had gotten more money if the car had not been in an accident".
On the morning of January 7, 2009 I was reading the Arizona Republic. Curiously I looked in the classified car section and looked up what a 2007 Honda Civic like our daughters was selling for. There was an ad and the price was $15,977. I knew it could not be ours, as our car would be sold at auction. I decided to go to the website and look at it. As I thought, it was not our daughter's vehicle. However, I scrolled down the page and our daughter's car that we had traded in was there. Not only was it there, it was being sold as a HONDA CERTIFIED PRE-OWNED VEHICLE for $16,988.
I printed the brochure. Not only is it Certified, under the Vehicle Condition section it indicates Original Paint, No Known Accidents, No known Bodywork and more. I could not believe what I was reading. Not only that, the CarMax, states 12/31/2008, Offered for sale as a Honda Certified Used Car. Obviously, our trade-in is what we said, immaculate and well cared for". We feel that we had been violated and defrauded. How can they get away with this kind of unethical business practice? The dealer was dishonest with us and their dishonesty doesn't end with us.
I continued each morning to look on the website to see if the vehicle was still on their website. As of January 11th, 2009, the website displays Vehicle Not Found in Database". Did they sell it? Should or can we do something about it? Can we find out to whom the car was sold to? Did they realize their mistake and make things right? Should I call the General Manager? Do I file a complaint with the BBB and the FTC? Do I notify NACA? Should I contact a lawyer? Would any of the local TV stations such as; Channel 3's- On Your Side", Channel 5's- Investigations 5iTeam, Channel 12's-Call 12 for Action, Channel 10's- Investigation or ABC's 15 Investigators be interested?
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