American Intercontinental University AIU Approval of all students to maintain accredition ripoff Hoffman Estates Illinois

I attended AIU for only 3 weeks. Upon admittance to the campus I was informed that I would be able to attend with a letter directly from the Registrar of my former school and an official transcript. I sent the request the same day and it arrived 3 days later. Once I surpassed the 2 week "non-charge/credit for enrollment" term I was informed that I would be withdrawn from the campus and would be charged $1,800. When I requested to speak to representative about this issue, I received no resolution. Before withdrawl date I was contacted 3-4 times a day by atleast two individuals. Once I was notified of my withdrawl, I have been unable to receive a return call.

I work at an online college and understand the demands to meet accrediation with enrollements and I am familiar with the problems the campus has been having with maintaining accrediation with certain programs. I have been working with a representative of SACS (their accrediation agency) and he has informed me of the questionable practices and recent complaints from the school. See this website for accreditation information (http://www.sacscoc.org/disclosure/AIU.pdf). I also have a former employee of AIU that currently works at my campus that has testified about there practices and how they mislead applicants to maintain enrollments. I have multiple websites and discussion boards where they have complaints against them.

This is a report from the Better Business Bureau:
The Bureau processed a total of 71 complaints about this company in the last 36 months, our standard reporting period. Of the total of 71 complaints closed in 36 months, 55 were closed in the last year.

These complaints concerned:

6 Advertising Issues,
10 Selling Practices,
1 Delivery,
2 Warranty / Guarantee,
2 Product Quality,
17 Refund Promised,
5 Unfulfilled Contract,
10 Customer Service, and
17 Credit or Billing Issues.

They were closed as:

19 Resolved,
44 Assumed Resolved, and
8 Administratively Judged Resolved.

Read between the lines with the "Assumed Resolved" area. That is almost 62% unresolved.

If anyone needs anything contact me

Below is a list of the individuals involved:

nsmith@aiuonline.edu Neal Smith
eisrael@aiuonline.edu E. Israel
atoosi@aiuonline.edu Amri Toosi
harrellcsm@hotmail.com C. Harrell
kesullivan@aiuonline.edu Kelly Sullivan
KNewbill@aiuonline.edu K. Newbill
nolomi@aiuonline.edu Nabil Olomi
nsmith@aiuonline.edu N. Smith
paoconnor@aiuonline.edu Patricia O'Connor
rshapiro@aiuonline.edu R. Sharpiro
cdrivas@aiuonline.edu Chrisoulva Drivas
jbogie@aiuonline.edu Jennifer Boogie


Dwayne
Indianapolis, Indiana
U.S.A.

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