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Report: #1438168

Complaint Review: American Solar Direct - Internet

  • Submitted:
  • Updated:
  • Reported By: Daniel — Rosamond CA United States
  • Author Confirmed What's this?
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  • American Solar Direct Internet United States

American Solar Direct Solar Mosaic Promised service warranty in contract and went bankrupt

*Consumer Comment: Check the name -not a rebuttal

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Hello, Please, I desperately need your help. I purchased my solar panels from American solar direct in 2016 and now I am trying to sell my house but I keep getting denied by potential buyers because they get scared off by the news about ASD going bankrupt and not providing the warranty on servicing that they promised.

I need to know where and who I can go to for a warranty on the solar panels they installed so that I can pass it on to potential buyers. Help me please, I am finishing my 6 year enlistment in the Air Force in one month and I need my house to sell before I'm done or else I won't have the income to support the mortgage or any more payments to Mosaic. Help me please. Sincerely, Daniel Bahena (((REDACTED))).

This report was posted on Ripoff Report on 04/10/2018 11:45 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Check the name -not a rebuttal

AUTHOR: RMC - (United States)

POSTED: Sunday, July 08, 2018

This is not a rebuttal just a note to the complainant -- check the name of the solar panel manufacturer carefully.  I also had a solar installation done on my (northern California) home financed through Mosaic and I am constantly confusing the name of the panel installation company.  It is American Array Solar for me.  They are not the same as American Solar Direct (or else they have taken over for them and I didn't know that) -- in any case, American Array Solar is very much still in business.

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