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Report: #449102

Complaint Review: American Tow - Garden Grove California

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  • Reported By: Clown Grove California
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  • American Tow 10641 Stanford Avenue Garden Grove, California U.S.A.

American Tow Repaired things I did not requested, charging me twice Garden Grove California

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Did not Repair what I requested, instead repaired something else,and charged me $500.00.
Told me they had to do it, because the parts were already ordered, and would not be ready until next day. I was forced to rent a car at my own expense.
When I picked up my car, the original problem was still there.
I took the car back, and now they are holding my car for three days, even though I asked them not to work on it, saying that they must, because they, again, ordered the parts, and are not able to put the car back together until he can replace the parts. This time they are holding my car for three days.

I told them I need my car, since I leaving town, and can not pick it up on the day Michael said it would be ready. So, he is keeping my car hostage, and charging me storage fee for those days, until I return and pick it up; Charging me $700.00, on top of the $500.00 they charged me before.

Diego
Clown Grove, California
U.S.A.

This report was posted on Ripoff Report on 05/05/2009 09:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-tow/garden-grove-california-92840/american-tow-repaired-things-i-did-not-requested-charging-me-twice-garden-grove-californi-449102. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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