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Report: #1370232

Complaint Review: American Vacations Yucatan Solsan - Internet

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  • Reported By: Tonia — GREENWOOD South Carolina USA
  • Author Confirmed What's this?
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  • American Vacations Yucatan Solsan Internet USA

American Vacations Yucatan Solsan I too was scam by this company who I thought was a credible company. I bought a vacation package and I was told that I would have to call the hotel to make reservations. I can not contact the company because the number I have has been disconnected. Scam! Not sure Internet

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I received a fax from the company stating that they have vacactions packages. So I called and talked to a representive who told me about the package. She said that the conversation would be recorded and I would have to pay for the vacation package before I could se all the details. She told me I had a week to get a refund if when I got the package I changed my mind. I sent Krystal Scott the representive the information she requested which included document to sign and a copy of my driver's license. 

 

So, I called the American Vacatation Yucatan Solsan and told them that I have decieded not to take the package because their were discrepancies on the document which was not mentioned when I talked to the representive Krystal Scott. They told me that I could not get a refund because I had signed the documentation. I told them that what they told me over the phone was misleading and I would rather get a refund. They refused to give me a refund. So I contacted the credit card company and explanined to them the circumstances and they said they would call and try to get me a refund. But the credit company said that they would not budge because they have me on a recording agreeing to the document.

 

The problem is that this company was very deceiful and they are stealing money from hard working people. I hope this will help someone else from getting scammed and I would like money back are give me the trip I paid for.

This report was posted on Ripoff Report on 04/28/2017 01:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-vacations-yucatan-solsan/internet/american-vacations-yucatan-solsan-i-too-was-scam-by-this-company-who-i-thought-was-a-cred-1370232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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