American Voice Mail Sends you to collection when you never did business or heard of with them Los Angles California

Tom,

Unfortunately, you chose not to identify yourself, so we are not able to review your account with us, or even verify that you had an account with American Voice Mail. I can say that all customers pay us when they subscribe. Without a first payment, an account would not have been opened and billing would not have started.

At the time of your complaint, the only method we used for delivering bills to our customers was by US mail. We mailed paper bills to every customer, based on their billing cycle.

If you were contacted by the collection agency that we use, then we were able to supply your address to them. If we had your address, and if you were a customer of this company, then we did send bills to you. If you did not pay those bills, we would have closed your account and sent a Closing Bill to you.

Further, when one receives a bill or collection notice regarding a debt that one does not recognize, the normal first action would be to call the company that claims the debt is owed. If you had called our office, and if you were not our customer, the matter would have been quickly resolved. In this case, it seems your first, and maybe your only action, was to write a complaint on this website.

Based on the facts that 1) Your posting is anonymous 2) We did receive a payment when the account was opened 3) We did send bills to your address and 4) You did not attempt to resolve this with our office, I can only conclude that either you are the customer who subscribed and you ran up a bill that you did not pay or this posting is a hoax.

American Voice Mail has been in business for over 30 years. We provide local and virtual phone numbers, toll free numbers, hosted auto attendants, call forwarding and fax to email in 57 countries and have served over one million subscribers, including the US Government some of the world's largest corporations and over one million small businesses.

Mark Gordon, President