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Report: #1371155

Complaint Review: Americas Readers' Service - Baltimore Maryland

  • Submitted:
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  • Reported By: Friends2017 — Gilbert Arizona USA
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  • Americas Readers' Service 400 E Pratt St 8th floor Baltimore, Maryland USA

Americas Readers' Service False Sales Tactics Baltimore Maryland

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I got a sales call from this company they use pretty sketchy sales tactics, almost to the point of illegal. When I was called I was asked about my current magazine service & if I would like to stop the auto renew policy which i did have a magazine service just not with this company, but I did not know that at the time because they did not say the company name.

When i asked them if this was for a new service they said no & come to find out I was lied to, so I continued on with the call talked to the Supervisor she also did tell me that this was not for new service but to update the records so that i would not get charged when the renewal came.

The next day i get a charge for this "New Service" & I tried to call but the office is in the east coast & I am in the west so it was very hard to get a hold of some one, a few days later I get a letter in the mail that says Thank You for your service & that my subscription order has been placed, Wait WHAT!! I was furious, now it's been like a week since I called up customer care & finally got a hold of them.

What do they try to do next is to lower the payments & they tell me its not a commitment that I can cancel any time but that I need to keep to honor the agreement, but yet I can cancel any time, It was like pulling teeth with these people also the lady I talked to kept saying ahh & um a lot & saying I understand but finally after 15 minutes of argueing I did get them to cancel the service.  

This report was posted on Ripoff Report on 05/03/2017 04:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/americas-readers-service/baltimore-maryland-21202/americas-readers-service-false-sales-tactics-baltimore-maryland-1371155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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