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Report: #46748

Complaint Review: AMERICATEL CORP - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Norco California
  • Author Not Confirmed What's this?
  • Why?
  • AMERICATEL CORP P.O.Box 22-9020 Miami, Florida U.S.A.

AMERICATEL is trying to rip me off! Fake phone bills! This is a scam! Obvious Rip-off fraud ! Miami Florida

*UPDATE Employee: We are an american company...

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I received a bill from Americatel 1010-123 in February 2003 for calls made to Mexico in November 2000! They had my name, address and phne number on the bill. I did not even HAVE that phone number or that address in November 2000!

I don't know anyone in Mexico. And I never use 10 10 numbers! I am furious! I tried calling Americatel and they leave you on hold for hours! I went on line and saw so many reports of fraudulent phone bills to other people from this company - so WHY hasn't someone shut them down!

Come on America - what are all these laws good for if decent people like us are being ripped off my some Mexico - owned phone scam company? As if my regualr phone bill (the calls I actually made!) isn't high enough - now this?

I will NOT pay this. I would rather pay $5000 to an attorney than to pay that $75 fake phone bill from those losers. Don't take it people - fight back. I am NOT afraid of them. I wish I could be there to say these things to them in person.

Debbie
Norco, California
U.S.A.

This report was posted on Ripoff Report on 02/24/2003 01:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/americatel-corp/miami-florida-33122-9020/americatel-is-trying-to-rip-me-off-fake-phone-bills-this-is-a-scam-obvious-rip-off-fr-46748. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

We are an american company...

AUTHOR: Miguel - (U.S.A.)

POSTED: Saturday, June 04, 2005

Sir,
We have a whole department in charge of Customer Service, if you claim that you didn't make those calls we will investigate and we might clear them from your account.

Your case is very peculiar because you said we had your name on the bill and those calls were made before you got the line right? that is the best argument that you have for us to remove those calls from your account.

We are not a fake mexican company as you stated, we are an American company focused on the US Hispanics. We are regulated by the FCC and you have the right to present your claim to them and we will solve it acordingly.

How many companies take the time to answer all this rip-off reports? We take our customers very seriously.

More information on: www.americatel.com

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