AMK*PTH Healthy Living In OhioAMK*PTH Amerimark AMK*PTH Healthy Living used my credit card number and billed me $29.99 per month since July 2007 Ohio Internet

I have no intention of defending Healthy Living, but, amazingly enough, I did get a very substantial refund of about $1,200.00.  I called the toll-free number on the credit card statement, and first canceled the service and got a recorded message that the last month's bill would be reversed.  Then I called again and when through the choice to get to a real person.  I told the phone rep that my elderly mother had not ordered the service, had never used it, and had no idea what it was.  I said I wanted a refund of all amounts back to 2006.  She immediately transferred me to someone else, and I firmly but politely repeated my request, short and to the point.  She asked me to hold on and I heard her clicking away.  Then she said she had processed a refund to the card for all amounts paid.  I was amazed; no arguing, no begging, just a very quick conversation that ended exactly how I wanted it to.  She told me the amount, over $1200.  Two days later, I checked my credit card account online, and saw the credit there, just as described.

If I read this response, I'd probably think it was a pack of lies from a company employee, but I assure you it is not.  My mother has recently gone into a nursing home and I've taken over her finances.  This month's bill only included the $29.99 charge, so I know it had to be bogus or a scam.  I was shocked when I researched the back statements, and found it had been going on every month for years.  The credit card fraud department admitted that they were familiar with company (without saying anything libelous, of course), and said that I should call Healthy Living first, to try to get satisfaction from them.  If not, I could call the card company again.