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Report: #199660

Complaint Review: Amy Plumbing Heating and Cooling - Elgin Illinois

  • Submitted:
  • Updated:
  • Reported By: batavia Illinois
  • Author Confirmed What's this?
  • Why?
  • Amy Plumbing Heating and Cooling 58 Kimball Street Elgin, Illinois U.S.A.
  • Phone: 847-742-6523
  • Web:
  • Category: Plumbing

Amy Plumbing Heating and Cooling - Paulson Heating and Cooling - Alpine Heating and Cooling ripoff scam cheat lie unauthorized credit card charge bad to deal with not friendly!! Elgin Illinois

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I understand that they charge a fee to come out and give a quote. I had requested this service and paid for it in the past. I managed a property in South Elgin and called Amy to get a quote. This was in October of 2005. It was a relatively big job regarding municipal code violations and other safety issues. They guy who came out told me that he was not able to give me a quote because the job was too complicated. So I had to drive out and meet the supervisor a few days later. He came and did his measurements and left.

I never received a quote from them nor did I hear from them. I got a bill about a week later for $59.00, but no quote. After two weeks I called about the bill and explained to them that I never got a quote. At that point, the quote was sent to me. By that time I had already gotten two other quotes and the work had been started on the property! It was a code violation issue and time was of the essence. Both servicemen knew that from the start. I faxed over the violation list to Amy the day I called to request the quote.

So I was not going to pay the bill. I called them and explained to them the situation and the lady on the phone was rude and just kept repeating to me that they charge a service charge for quotes. Here is where it gets interesting. On 6/5/06, without my permission or knowledge, they made an unauthorized charge to my credit card account for the $59.00. Since I had used that credit card in the past to pay them, they must have kept it on file and just decided to charge it.

Naturally I have filed a dispute with the bank, but please do not use these people. I may or may not get reimbursed, but I would like to protect other from this happening to them.

James
Batavia, Illinois
U.S.A.

This report was posted on Ripoff Report on 07/06/2006 09:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/amy-plumbing-heating-and-cooling/elgin-illinois-60123/amy-plumbing-heating-and-cooling-paulson-heating-and-cooling-alpine-heating-and-coolin-199660. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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