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Ripoff Report | Anderson Van & Review - Santa Maria, California
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Report: #1107440

Complaint Review: Anderson Van & Storage Inc. - Santa Maria California

  • Submitted:
  • Updated:
  • Reported By: Elizabeth — San Diego California
  • Author Not Confirmed What's this?
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  • Anderson Van & Storage Inc. 2255-A Oakley Avenue Santa Maria, California USA

Anderson Van & Storage Inc. Mark Anderson Total scam on moving me DO NOT USE!!! Santa Maria California

*REBUTTAL Owner of company: Ms. Naeini

*Author of original report: full refund required

*REBUTTAL Owner of company: Ms. Naeini

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Where to start with this complaint.  WOW!  Mark Anderson came to my house and we went through all items that were to be moved.  I went though all appliances, outside furniture and plants....everything was outlined to him. 

I get a quote of $2500.00 and I agreed to use them.  A few days later I get another quote for $3200.00 ($700.00) higher because he mis quoted my move and made a joke about it.  Not funny but I still decided to use these bozos.  The day of my move was a total disaster.  He sends 2 guys and some kid that after a few hours left.  2 trucks came for the move!!!  One guy all he did was complain and complain.  I think he was on drugs because he would wrap light bulbs like they were going to the moon but not the important and valuable things.  They stacked everything so high that after opening boxes I had many broken items.  When truck #1 was filled they decided to leave the rest of my items.  Patio furniture, plants, refrig, washer and dryer, couch.  Many items were left behind.  They did not use the second truck just decided to leave my belonging's.

Next day the truck arrived late.  I was informed it was so loaded and the truck was in such poor condition he coudn't travel past 45 mph.  This was a 6 hour drive and it took him all day.  They sub-contracted a few bozo's when here from another moving company who had such bad atttitudes.   When they were tired they left, not when the job was finished.

My dining room table is ruined (leg broke on a chair)  my brass bed is ruined,  many items broken and damaged and many belongings left behind.  I will be filing a complaint with the PUC but I am writing this to warn people not to use this company what so ever!!!!

 

This report was posted on Ripoff Report on 12/16/2013 02:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/anderson-van-storage-inc/santa-maria-california-93455/anderson-van-storage-inc-mark-anderson-total-scam-on-moving-me-do-not-use-santa-mar-1107440. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
2Employee/Owner

#3 REBUTTAL Owner of company

Ms. Naeini

AUTHOR: Andersen Van - ()

POSTED: Tuesday, July 01, 2014

We truly are aware of Ms. Naeini's complaint. As I have said, the entire file is available for review due to the fact that this has been made public.  We look forward to defending ourselves in court and will await your paperwork.  If, for any reason, any possible customers would like to discuss this move with us we will be as open as possible.  Please see our earlier rebuttal and feel free to question us about this entire situation.

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#2 Author of original report

full refund required

AUTHOR: Elizabeth - ()

POSTED: Wednesday, June 11, 2014

The Better Business Bureau advised me to take you to court.  If I do not get a full refund I will file in small claims and file a complaint with the PUC!  You ruined my expensive dining table, my brass bed, many items were broke and damaged and you left my belongings behind.  You hire tweakers who wrap light bumbs but take zero care of expensive items.  Your a joke!  DO NOT USE THIS COMPANY FOR MOVING UNLESS YOU WANT YOUR GOODS DAMAGED AND LEFT BEHIND.

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#1 REBUTTAL Owner of company

Ms. Naeini

AUTHOR: Andersen Van - ()

POSTED: Monday, March 03, 2014

Please look at our Better Business Bureau page.  This is a rather unfair evaluation of our service.  I would gladly discuss any questions or reservations you may have about us with regards to this complaint.  We have been in business for 18 years and obviously could not have done so offering the service that this customer describes.  I would be happy to discuss your entire move with you and answer any related questions to this complaint.

Thank you so much for allowing me the opportunity to explain this incident.  As Ms. Naeini has decided to share this information i would also be glad to share the information we have on file, without prejudice, to anyone interested.

Thank you

 

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