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Report: #398871

Complaint Review: Angela Penbrook Productions - - Internet

  • Submitted:
  • Updated:
  • Reported By: Arlington Virginia
  • Author Confirmed What's this?
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  • Angela Penbrook Productions - Internet U.S.A.

Angela Penbrook Productions - - Penbrook Productions continues to bill monthly and no way to cancel Internet

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There are other reports here regarding penbrook productions. Somehow I got caught up in a monthly service charge that I have no record of committing to and am being billed 39.95 per month. I receive an email everytime the charge is made by it containes a phone number for customer care that goes unanswered and will not let you leave a message. You are directed to a website where you can file a support ticket.

I called that number and the person informed me that they are no longer representing that particular company. I dispute the charge with my credit card company and it gets reversed. I will be cancelling the card and getting a new number. Unfortunately this is going to create a lot of other work since I have other legitimate automatic payments on that card that need to be changed.

Warning: My own stupidity- I didn't my "shopsafe" online credit card from my bank for this transaction. If you have that feature with your bank you can eliminate these headaches. My bank allows me to create a temporary credit card online with my own expiration date and credit line. This is attached to my "real" credit card number. If the shopsafe number gets abused the number is going to expire in a month or two anyway and I can just delete it.

Whois information only points to Dotster domain. I've sent emails to them as well. Here's the whois information:


Arlington, Virginia

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This report was posted on Ripoff Report on 12/07/2008 04:19 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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