Complaint Review: Angie's :ist - Nationwide
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- Author Not Confirmed
- Angie's :ist Nationwide USA
- Phone:
- Web: www.angieslist.com
- Category: Consumer Services
Angie's List How Un-American, guilty until proven innocent Nationwide
*General Comment: Honesty
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Have you ever been "railroaded", found guilty until proven innocent?
Recently, while monitoring our online reputation, a couple of bad marks on the popular Angie's List website showed up. Amongst the batch of A's and B's there were two "F" ratings. Being a caring and responsible business owner, I immediately researched the issue. As it turns out, the reviews were not about us at all.
One reviewer complained about work we did for our very happy customer, their neighbor. It turns out that they are not happy with us because of issues they have with the neighbor.
The second review was completely not us at all. The customer called a repair man for a product we sold them years ago and when they could not find the correct repair man on Angie's List, they complained about the repair guy under our name.
After contacting the Angie's List management about the issue they quoted me the company policy and that they would look into it. Even after reading the first review where the customer actually states that we did no work for him, they allowed the review to stand. In the second case, ,they contacted the reviewr and she said that yes we were indeed the intended victim of her bad review, even though we did not do the service she claims. So the "F" reviews will stand.
How Un-American, how communist, how dictatorial is this treatment. Guilty until proven innocent, and guilty still after proving your innocence.
No one should trust this review site. Their website state:
Keeping it honest
Because Angie's List relies on its members' experiences, reviews aren't submitted anonymously. Of course members' information is kept confidential
Since the information is kept confidential, it is in fact Annonymous and I suppose they feel they can write anything they want and get away with it, which of course, they seem to have gotten away with it.
If you dont publish accurate information on your site Angie, Why Bother? Why bother using it, reading it or even making the site at all...
Oh, I forgot, your guys call me and email me all the time to advertise on your site and pay you. You do it to make money, yes that's it. It's all about the advertising dollars. Well, you wont get mine. Have a nice life and by the way, it's called liable and it's in the million dollar range, the suit that is.
This report was posted on Ripoff Report on 06/26/2014 03:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/angies-ist/nationwide/angies-list-how-un-american-guilty-until-proven-innocent-nationwide-1157773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
Honesty
AUTHOR: Tyg - ()
SUBMITTED: Thursday, June 26, 2014
The problem is that ANYONE can say ANYTHING they want online and no one holds them accountable. You don't actually think that they make all this money HONSTLY?? Yes their business model is all about reviews. Good or bad, but they neglect the FAKE. The FAKE reviews are so YOU will pay them to remove the negative review. They MAY remove it, but it goes right back up after YOU stop paying them. Honesty and Integrity are two qualities that we as consumers have gotten away from. Especially being able to whine and complain online. WHY tell the truth when you can LIE and make yourself look like a better victim. You see it ALL THE TIME here on RoR. Some dipwad writes a negative review, and 9 times out of ten the person writing the negative review is the person responsible for the situation/problem/event. So they LIE to make themselves a better victim. There is this weird thing going around where the American Consumer is trying to lie,cheat,and steal their way to success. THEY don't care WHO they hurt, they are just trying beat everyone else and win all the toys. Until WE and I do mean ALL of us embrace a more honest lifestyle, we wont see this go away. Just know that MOST of America is savvy enough to see a REAL complaint. We are about 7 years too late for reviews to have any impact on our shopping anymore. WE are a nation of risk takers. Much like your average smoker, who thinks that THEY wont get cancer, the web going public looks at a review and thinks "it wont happen to me" instead of "I should avoid this business".
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