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Report: #1236094

Complaint Review: AnyPromo - Chino California

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  • Reported By: Anonymous — Anytown Tennessee USA
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  • AnyPromo 13437 Benson Ave. Chino, California USA

AnyPromo Billing Fraud Chino California

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4/14/15 attempted to place order for printed journals, but could not get any response via email or live chat

 

4/15/15 gave up on hearing back and placed an order for 300 blank journals

 

4/17/15 was notified that item was not in stock and would not be available for three months

 

4/17/15 cancelled order as my event was less than a week away

 

4/20/15 received email confirmation that refund was being issued

 

5/18/15 received my credit card bill and saw the charge for more than $300 

 

5/18/15 emailed AND called AnyPromo to attempt AGAIN to get refund processed - no response. My customer service rep's voice mailbox was perpetually full and not accepting messages

 

5/27/15 gave up on my rep and called the general number and spoke to a manager who assured me the refund would be processed immediately

 

6/16/15 three weeks later and still no refund

 

6/16/15 called AGAIN and spoke to another staffer and was assured my refund was being processed immediately, while I was on the phone

 

to be continued...

This report was posted on Ripoff Report on 06/16/2015 03:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/anypromo/chino-california-91710/anypromo-billing-fraud-chino-california-1236094. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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