Report: #604101

Complaint Review: ANZ Group (Happy Baby Store) - Malapan New Jersey

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Submitted: Mon, May 17, 2010
Updated: Mon, May 17, 2010
Reported By: Alison — White Lake Michigan United States of America

Author Not Confirmed

Why?

ANZ Group (Happy Baby Store) 224 Park Avenue Malapan, New Jersey United States of America

Phone: 732 792 6154
Web:
Category: Nurseries

ANZ Group (Happy Baby Store) commited fraud in Malapan, New Jersey

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I purchased a toy hammock for my son's bedroom from The Happy Baby Store online on April 8, 2010. I didn't hear anything from the company for 12 days, when I received an e-mail telling me my purchase had been shipped. There was no website, no receipt, and it was written very informally.

I was suspicious already, but decided to give it some time. Finally, on May 17, 2010 I decided to call the number give on my credit card bill to ask about my purchase. My card had already been credited, but I had received nothing!

The first time I called there was no answer. It went to a Spring voicemail message - a cell phone. A little unprofessional, no? The second time, a man with an accent so thick I couldn't understand proceeded to tell me I had never made a purchase.

I hung up the phone in rage, and he called me back not once, not twice, but three times! He left a very unprofessional and messy voicemail with many "um's" and "uh's". I am so appalled that rather than dealing with this I had my credit card company dispute the charge.

This report was posted on Ripoff Report on 05/17/2010 10:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/anz-group-happy-baby-store/malapan-new-jersey-07726/anz-group-happy-baby-store-commited-fraud-in-malapan-new-jersey-604101. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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