Complaint Review: AOL - aol.com - internet
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- AOL - aol.com aol.com internet U.S.A.
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- Category: Internet
AOL - aol.com ripoff, unauthorized charges, over $500.00 at this time. internet
*UPDATE Employee: AOL is actually this way
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I have been charged $89.99 for 3 years for auto advantage. I did not order this. I keep getting disconnected when I call to try to resolve this. They pass me from one department to another.
On 04/05/2005 I was charged $89.99 for etmarket? What is this? I have no clue.
Two years ago I moved, I had a DSL modem, AOL said I needed a new one at the new address. They charged me $100.00 and never sent me the new one. (that I supposedly needed) I have asked for my money back and they told me they would send me a modem and give me dsl for $14.95 a month for my inconvenience.
This was 4 months ago. No modem, no dsl, and still adding a extra $5.00 charge for dial up. I pay $29.95 for dial up, only so I can get booted all the time! Which they blame on my computer! HELP!
Deni
menifee, California
U.S.A.
This report was posted on Ripoff Report on 05/15/2005 02:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aol-aolcom/internet/aol-aolcom-ripoff-unauthorized-charges-over-50000-at-this-time-internet-142798. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
AOL is actually this way
AUTHOR: John - (U.S.A.)
SUBMITTED: Saturday, June 04, 2005
I do understand what nonsense you're facing. Just understand that AOL will continue to remain like this. Best hint to use AOL is to just minimize it and use IE. If you really want a good internet experience, get rid of AOL as I know there are just so many errors occuring in the software. It's completely horrible.
Secondly, why don't you try to give me your error message if any and I'll try to see if I can help you out.
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