AOL ripoff Dulles Virginia

AOL ripped me off from Feb. 2005 to Jan. 2006.
I accepted the free trial offer 12-12-04, but I canceled 12-19-04. I even was mailed a confirmation number. However, AOL managed to still charged me from 2/05 to 1/06 from my debit account.

I called again on 1-30-06 to cancel again, and got another confirmation number. They said why I kept getting charged is because I had TWO screen names and I had only cancel one screen name. I informed them when I cancel the service, I CANCELLED the entire service.
Now I am sending letter of complaint and request for a refund to: Richard Parsons (Time Warner CEO), BBB, FTC, AOL(Dulles, Va) Billing in Fla., State's Attorney office).

Gayle
Baltimore, Maryland
U.S.A.