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Report: #68925

Complaint Review: AOL - Internet

  • Submitted:
  • Updated:
  • Reported By: Kitchener Ontario
  • Author Not Confirmed What's this?
  • Why?
  • AOL www.aol.com Internet Canada

AOL gives you the runaround and does not let you cancel, Internet

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After signing up for the trial period, I decided to cancel because their service sucked and they signed me up for two other ripoff "services" without my consent. Trying to call their numbers is useless - they just put you on hold and continue to tell you how happy they are that you chose AOL. Trying to cancel is like pulling teeth, they have their rebuttal flash cards lined up like angry customers in their call queue.

Then, when they finally give you a "refund" after you threaten to take their life, they don't even give you all your money back. Apparently there is a ten or twenty dollar fee that they don't refund. So signing up for that trial period isn't so free after all. Don't do it people. Screw AOL.

Tobias
Kitchener, Ontario
Canada

This report was posted on Ripoff Report on 10/13/2003 06:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aol/internet/aol-gives-you-the-runaround-and-does-not-let-you-cancel-internet-68925. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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