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- AOL aol.com Nationwide, Internet U.S.A.
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AOL rip-off Please Read Before Considering AOL ISP! It is appalling that they are STILL GETTING AWAY with tapping into people's bank and credit accounts making UNauthorized charges! Nationwide
*Author of original report: AOL ISP, Nationwide
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I am taking the time to post this in a sincere hope of saving even ONE fellow consumer from the hassles of AOL!! It is appalling that they are STILL GETTING AWAY with tapping into people's bank and credit accounts making UNauthorized charges!
This is important: ANYone who has accepted AOL's free service trial or purchased anything from them in the past would be WELL ADVISED to cancel or change the account that AOL has on file! (And from what I read, even THAT is not a guarantee!) These insidious little fees have been known to re-start when least expected!
PLEASE PASS THE WORD!!
My personal loss to the company added up to around $500. Don't laugh!! About a year ago, I listened to a caller on The Clark Howard show over the radio. The caller was calling for advice on getting a refund from AOL for over a YEAR of AOL charges that were not authorized or noticed by the caller. I kind of chuckled to myself thinking how careless that caller must be with his banking account! HELLO!!?! I soon discovered that I was doing the exact same thing!
So, just take the time to read around this site -- or do a web search -- before thinking it could not happen to you! Honestly, it could happen to anyone! Here on ripoffreport, the AOL complaints go back to 1999!
Many thanks to RIPOFF REPORT! They have posted very good advice for disputing unauthorized charges with a bank or credit company. WISH I'd thought to look here before popping that little free AOL disc into my computer!!
Just FYI
I am presently a member of one of the numerous class actions against AOL. Not very hopeful of a refund -- as AOL has all the down-pat answers and lots of fine print that they justify their actions with. Hey, if I DO get a refund -- I just may use the $ take a huge complaint ad out in the USA Today or something!
Best to all!
Lyssa
Florissant, Missouri
U.S.A.
This report was posted on Ripoff Report on 04/30/2006 01:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aol/nationwide-internet/aol-rip-off-please-read-before-considering-aol-isp-it-is-appalling-that-they-are-still-g-189250. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
AOL ISP, Nationwide
AUTHOR: Lyssa - (U.S.A.)
SUBMITTED: Wednesday, June 27, 2007
Just to let everyone know that I took the time to join a Class Action Lawsuit that I was able to locate with a internet search.
I was required to gather much information (bank statements, copies of letters of complaints to various sources, etc.). Hey, I even threw in a copy of a ROR letter posted here from a former AOL employee that left the company because of the unethical practices!
I barely made the deadline to participate -- and I honestly did not expect much from the whole process. I had actually forgotten about the whole mess.
Well, awhile back, I was going through a stack of mail and almost threw away what looked like junk mail. It wasn't. It was a check in the amount of $400. as a result of the class action suit!! Sweet!
I am very grateful for those who pursued and made this happen -- AND -- I would like to encourage others who have been wronged to dig around and fight back! Sure, it takes time, but you just may get a little compensation!
Good Luck!
ALittleLessAnnoyedNow
St. Louis, MO
PS- I STILL get those "freebie" offers in the mail occasionally. Gives me pleasure to throw them in the trash where they belong!
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