Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1369098

Complaint Review: AOL - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Carol — King of Prussia Pennsylvania USA
  • Author Not Confirmed What's this?
  • Why?
  • AOL Nationwide USA

AOL Unauthorized Use of Credit Card Nationwide

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I had called AOL to cancel my account.  Their representative in Tuscon, AZ (location of AOL’s cancellation dept) tried to sell me LifeLock credit card protection, which I considered purchasing, and I foolishly gave the representative my credit card number. 

 The rep informed me that the charges would go through my debit card which I did not want.   Since I did not want the charges to go through my debit card, I told the rep NOT to sign me up with LifeLock and to cancel my entire AOL account.  THAT SAME DAY, an unauthorized purchase was made on my card in the amount of $323.49 to TMobile.  How coincidental.  Luckily TMobile called me to verify the purchase, and I informed them the purchase was not authorized by me.  I called my bank and cancelled the card.  I am disappointed my bank (Wells Fargo) did not catch this.  I also called AOL India to complain, and they stated they would investigate the case and gave me a case number.  I told the rep in India I would like to be kept informed of the investigation, but I am not confident I will ever hear a thing.  This should never have happened in the first place.  Totally unethical.

This report was posted on Ripoff Report on 04/22/2017 11:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aol/nationwide/aol-unauthorized-use-of-credit-card-nationwide-1369098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now