Report: #204633

Complaint Review: AOL - San Jose California

  • Submitted:
  • Updated:
  • Reported By: jupiter Florida
  • AOL San Jose, California U.S.A.

AOL - America Online ripoff scam cancel account billing San Jose California

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After a long conversation with a senior manager at Chase I was told AOL can get your new number by continued billing of the old number, further more I was told that by changing the number on my credit card AOL won't close the account because I no longer have the original last 4 digits of the credit card they have on file from 1999.

Apparently AOL wants to make it hard to close an account. They have billed me nearly $2000 over 7 years on an account I never used and closed over 6 years ago.

To make it worse when I finally got them to get the charges off and credit my account I got a letter from AOL telling me my account is past due and would be sent to collections. How they hell they got my new address I have no clue. I have moved 4 times since 1999.

When I finally thought I had this resolved I got my bill with 3 months of AOL past billings on the bill. The guy from Chase told me the only way to get this to end is to close my chase account and wait a few month to reopen it so it has nothing to do with my old account.

Next week I am going to small claims court and filing a lawsuit against AOH**l.

This is a 100% true story. If I read it I would never believe it either..but I kid you not this is true!

Jupiter, Florida

This report was posted on Ripoff Report on 08/04/2006 09:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aol/san-jose-california/aol-america-online-ripoff-scam-cancel-account-billing-san-jose-california-204633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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