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Report: #333629

Complaint Review: AP9*PASSPORTTOFUN+ 800-566-8489 CT - Norwalk Connecticut

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  • Reported By: Manassas Virginia
  • Author Confirmed What's this?
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  • AP9*PASSPORTTOFUN+ 800-566-8489 CT Norwalk, Connecticut U.S.A.

AP9*PASSPORTTOFUN+ 800-566-8489 CT Billed my credit card - though I did not knowingly sign up for their service Norwalk Connecticut

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PassporttoFun billed my credit card for a $14.95 per month membership fee.
I did not knowingly request their membership. When I called their 800 number (listed on the credit card, thankfully), I received a notice that customer service representatives were available Monday - Friday 7 AM - 12 AM, and for more limited hours on the weekend.

Tomorrow (5/20/2008) I will try again to contact a customer service representative. There really should be an automated service to cancel membership in their group. Perhaps the company is collecting information.

PassporttoFun needs to cease advertising with -- because VistaPrint has a lengthy checkout procedure in which they require that a customer opt-in or opt-out of MANY offers. I must have missed the offer by PassporttoFun, so the membership was activated by default. THE DEFAULT SHOULD BE NO, RATHER THAN YES.

I am giving PassporttoFun the benefit of the doubt, at least until I speak with one of their customer service representatives. VistaPrint seems to be the real culprit. I liked VistaPrint's service, as far as the business cards go, but now I will have to think twice before utilizing their service again. This situation is unfortunate for all concerned.

Manassas, Virginia

This report was posted on Ripoff Report on 05/19/2008 10:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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