Apple, Inc - ITunesApple Computers, Inc - ITunes Fraudulent purchases made to my iTunes account and Apple will NOT reverse them Cupertino California

i woke up this morning to find that i had 2 receipts for $50 each for gift cards made out to random letting for names to my bank debit card. the same card i used to purchase items through itunes which is stored on my itunes account.

i contacted apple and they have stated that they will forward this to the correct dept and will contact me within 24hrs.

i have also contacted my bank and canceled my card, which i have to wait up to 10 business days to receive a replacement/new card. my bank had instructed me to have apple call them to reverse, apple states to have my bank call them to remove/reverse the charges made.

after doing a few simple searches on this occurrence online, i find that there are others that have gone through this and some saying that apple will not reverse the charges.

apple's customer service has stated to me, upon being asked, that the cards have not been used. i then asked why can we not just cancel these cards and refund my bank the charges? i was then stated it was being handled according to apple's company policy. i also asked as to where these charges where being made from cause i was suspecting that apple's secure account information server had been compromised and/or hacked. it was then stated to me that they cannot release this type of information.

now, i fell asleep watching videos in bed on my laptop last night. woke up and checked my emails, still in bed, when i noticed the 2 receipts for the $50 gift card charges. i immediately jumped out of bed and began contacting my bank and apple.

i found a reporter for FOX on another website stating they are looking for similar stories to do a report.

you can contact this reporter for FOX who is looking to cover this on national television.

there email is: ray.parisi@foxtv.com

i also reported this on GetSatisfaction.com

where over 225 people are just reporting the same problems.

follow up:
apple has stated that they WILL NOT reverse the charges even though the charges have not cleared my bank account.

also, my bank has stated to me that they cannot prevent these charges from going through and that i must wait for them to clear to dispute them because apple will not speak with them to provide an authorization code to cancel the fraudulent purchases. if apple cannot prove i authorized these purchases i would be reimbursed.
the only problem is that when i agreed to keep my financial information in itunes to make purchases, i had already agreed to future purchases made through that account.

apple has stated to me that they cannot reverse purchases for gift cards due to not being able to cancel a card that is already out and about.
but the thing is that these cards where purchased online (apparently) through my itunes account and they have a number to track them by. so why not just put a stop to them?

Daniel
Long Beach, California
U.S.A.