Complaint Review: Apple iCloud ERROR - San Jose California
Apple iCloud ERROR Lost MY Data San Jose California
Well here I am in an APPLE Censored space. Guess I will go to Ripoff so people can see the facts.
Called Apple support about problems related to reading a flash drive.
1) Apple wanted to 'share a session' with me. The Apple Support person did NOT know how to start the session. Told me to install Mohave to fix. Which I started. Had to schedule a call back.
2) Callback on time, but person disconnected after a few minutes and NEVER called back. Guess they wanted to keep their performance stats up.
3) Called again. This person said that my iCloud connection was disconnected. Had me reconnect iCloud. This was on Jan 28.
ALL FILES UPDATED SINCE JAN 7, 2019 WERE REPLACED BY Jan 7 FILES FROM iCLOUD.
********** TOTAL DISASTER ***********************
Why Would anyone design a system like this???????????
Apple Engineers say I AM SCREWED.
I went to my backup service CARBONITE and they had FAILED to back me up since Jan 3, 2019.
Gave many lame excuses.
Complete and total failure by Apple and Carbonite.
No explanation why Apple would ever have iCloud OVERWRITE a current file with a back level file.
This report was posted on Ripoff Report on 01/30/2019 01:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/apple-icloud-error/san-jose-california/apple-icloud-error-lost-my-data-san-jose-california-1472532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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