Complaint Review: Apple, MBNA America - Wilmington Delaware
- Apple, MBNA America P.O. Box 15027 Wilmington, Delaware U.S.A.
- Phone: 888-637-6262
- Web:
- Category: Credit & Debt Services
Mac Mall, Apple - MBNA AMERICA I can't write the names I feel about this ripoff company Wilmington Delaware
*Consumer Comment: MBNA also took me to the cleaners with 20% interest raise
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I opened the account so to speak in 2001 through MAC MALL - Apple (they presented themselves as the same thing), and somehow I started getting bills from MBNA. My credit limit was $1500, the computer was just over that (the shipping fees is what made it over the limit); so from day 1 I've been paying that over the credit limit fee of $35.
My account is now at $3,192, need I remind you what year it is now? I have always paid at least the minimum payment. If ever I was late, I would always send in $100 - $200, my minimum is only $53. And yet I'm still at the amount that I'm at. Nevermind that the over the limit fee is $39, my interest rate somehow is up to 29.99%. How the hell did that happen?
I have tried to call to have them lower the rate as I've heard many times that credit card companies "want to help you to get their money faster", all you need to do is call and ask. So I spent over an hour on the phone this past weekend trying to get some help to pay the card off within 12 months. I was going to pay $200/month in order to accomplish this. I even secured my first payment of $200 for this month ( I just got finished paying them $200 for last month). Then yesterday I get a nasty letter in the mail saying that due to my other accounts and credit problems I cannot have the deal that they made with me over the phone.
I only have 1 other credit card and all the other credit cards I had before have been paid off (in good standing), I just finished paying off a car early. How the hell is my credit THAT bad. What they had promised me on the phone was to stop charging the over the limit fee and lower my APR by a couple percentages. What a joke!
Why would they want the card paid off, not including the amount they have already recovered (of stole) from me in the past few years, they are going to get at least an additional $1500 in late fees and interest in the next 12 months. That's only if I can get the card paid off by that time. This is the most expensive computer I have ever paid for. And the computer is now 4 years old!
If someone can make any suggestions as to how I can unscrew myself from this company, PLEASE let me know how. Thanks
*Also, as a warning - I looked on the back of my statement on how payments are allocated and it states "We will allocate your payments in the manner we determine". *
Angela
Scottsdale, Arizona
U.S.A.
This report was posted on Ripoff Report on 06/09/2004 08:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/apple-mbna-america/wilmington-delaware-19850-5027/mac-mall-apple-mbna-america-i-cant-write-the-names-i-feel-about-this-ripoff-company-wi-94233. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
MBNA also took me to the cleaners with 20% interest raise
AUTHOR: Jeanne - (U.S.A.)
SUBMITTED: Thursday, June 10, 2004
Although I have no contact with Apple MAC-Mall, the MBNA part of your story hit home with me. I have (had) an MBNA credit card (platinum plus--high end) that I used for my credit needs: cars, motels, etc. MBNA ran a promotion to "transfer higher interest" to this card and pay a very low interest and no transfer fees. I took them up on the offer (4%), and transferred a few higher-interest accounts (even one bank loan that was at a higher rate). This left me with a fairly high balance, but only one account to pay, so I thought it was a good idea. I paid high payments and would get it paid off much sooner than with the higher interest loans.
Although it was a "promotional" interest rate, the actual rate was 9.9%, so I figured I was still ahead even when in 9 months it returned to the 9.9% interest. Sometime at the first of the year (they claim) they sent me a notice that since my balance was high, the interest rate would go up to 19.98%. Their "notice" (if it existed) was buried with other inserts in my monthly bill, so it was obviously discarded. Last month I paid off my bill in full, only to find I had a remaining balance of nearly $200 from INTEREST they had tacked on with the 20% inerest. Hey! I paid off the card! Hey, I always made large payments and was never late! Hey! Foul! What the heck made them raise my interest to 20%? I am not sure, and I don't care. I've closed my account with them and will never do business with any company that uses them to finace. If they didn't want me to carry a high balance, why did they encourage me to consolidate with them? Makes no sense...well, it does in a sadistic way. Once I was caught with the high balance, they must have figured I'd have no way out. Luckily I DID have a way out. And I will never, ever go back.
User beware of their "consolidate" at low interest. You'll get stuck, too.
Good luck to you in trying to get away from MBNA! This interest rate raising scheme is scandalous and should be illegal!!!


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