Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1151386

Complaint Review: Appliance Repair of Texas - Carrollton Texas

  • Submitted:
  • Updated:
  • Reported By: Widow — Rockwall Texas
  • Author Not Confirmed What's this?
  • Why?
  • Appliance Repair of Texas no address Carrollton, Texas USA

Appliance Repair of Texas Bait and Switch on a part that was not needed.. Carrollton Texas

*Author of original report: Address of: Appliance Repair of Texas

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 

Appliance Repair of Texas / Carrollton, Texas

 

I have a Samsung Refrigerator that started making noise, (the refrigerator is only 2.5yrs old, and cost $1400.00), I called Appliance Repair of Texas. The office personell told me a service call would be $64.95, but if I needed a part, this would be deducted toward the art.

They did send a technician within 2 hours, but I won’t mention his name. Of course it was ice interfering with the fan. Now I had been ill and did not research common problems through the web of my Samsung..So Shame on Me for getting Ripped Off!

 

The Technician did defrost the back panel of the refrigerator and proceeded to tell me I needed a New Central Board. (Found out later this is a common problem with Samsung, and No you don’t need to replace the Central Board because of it freezing up. (Adjust the temperature)

He also gave me his personal cell #, and said”Call me next time before you call the main #, that he works on all household appliances.

 

He told me I had to pay for the part that he had to order, $ 339.00 up front then the balance of $125.00 to install it+ tax so all total, the invoice #242833 came to $ 491.96. Feeling ill, I just said fix it. Mistake! (also the invoice does not even have Appliance Repair of Texas anywhere on it).

 

The Technician showed up the next day carrying a opened small Fed X box with the part in it.

He laid the new part on the counter next to refrigerator and I made a mental note of the part’s placement on the counter, the way it was laying in the box, etc. The Technician took off the back panel on refrigerator while I watched. This part has quite a few wires with connectors on it that connect to the refrigerator itself, which are not easy to disconnect, especially someone with large hands. I noticed he was taking his slow time disconnecting the wires and I walked like 15 feet away for maybe 10 seconds, and he said “Oh I replaced it already”..IMPOSSIBLE!

 

At that point, I knew he was lying and just wanted him out of my house, but before that, I had to make another check out for $152.96, which I stopped payment on that cost me $25.00 to do through my bank.

 

After a visit to the Dr., the next morning I just kept playing it over in my head how I was ripped off by Appliance Repair of Texas! I called their office in Carrollton and talked with the dispatcher and she said they would review my case, as the same Technician had been accused of the same senerio within the past year..

I have continually tried to check back on the progress of my case and now they refuse to answer the phone when they see my phone# come up on Caller ID.

 

Please help me get my money back from being Ripped Off by Appliance Repair of Texas!

I’am a Widow with a part-time job..

 

 

 

This report was posted on Ripoff Report on 06/02/2014 07:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/appliance-repair-of-texas/carrollton-texas/appliance-repair-of-texas-bait-and-switch-on-a-part-that-was-not-needed-carrollton-tex-1151386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Address of: Appliance Repair of Texas

AUTHOR: Widow - ()

POSTED: Monday, June 02, 2014

5555 Spring Valley Road

Dallas, Tx. 75254

 

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now