Complaint Review: Appliance Zone - ApplianceZone.com - Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Appliance Zone - ApplianceZone.com Internet United States of America
- Phone:
- Web: www.ApplianceZone.com
- Category: Appliances
Appliance Zone - ApplianceZone.com ApplianceZone.com Correct Part Arrived - POSTAGE DUE! Internet
*Author of original report: Reply from the merchant
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I have mixed feelings about this merchant.
On the plus side, they had the refrigerator filter that I needed at a price that could not be beat. Even the Sears retailer had no idea what part to suggest for my Kenmore refrigerator and suggested I go online and find this merchant.
On the negative side, the item arrived at my door Postage Due from the post office after I had paid for shipping. The filter was not packed in any external shipping box or packing - they merely slapped a mailing label on the thin cardboard container that held the filter (think box that an auto oil filter is sold in) and sent it on its way.
The $2.00 postage surcharge will not break the bank but I have to question just how legit this operation really is.
This report was posted on Ripoff Report on 01/13/2010 08:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/appliance-zone-appliancezonecom/internet/appliance-zone-appliancezonecom-appliancezonecom-correct-part-arrived-postage-due-i-554082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Author of original report
Reply from the merchant
AUTHOR: derasmo - (USA)
SUBMITTED: Thursday, January 14, 2010
Two emails were received today from the merchant - less than 24 hours after I lodged a complaint with them.
One was an automated notice that a refund in the amount of the postage due was being credited to me.
The second was an account apologizing about the situation. The email was not signed but went on to say that different scales at different postal facilities weigh packages differently - resulting in the postal delivery person having to come to my door and collect cash from me.
I have to wonder just how off-calibration these postal scales can be. Is it really possible scales can be off by that much? Regardless, this is not a huge deal. The company shipped the part I ordered, it arrived, and I am using the part - end of story.
I am posting a picture of the box the part was shipped in. You will see it is the manufacturer's original shelf package and no shipping box or packing was used to protect the item in transit. You can also see the red "Postage Due" info placed on the box by the USPS.
Related Reports
08:48 AM
07:17 AM
03:14 PM
08:43 AM
11:58 AM
12:25 PM
New 
Updated 
Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
