APX Alarm REVIEW: Commitment to customer satisfaction. APX protects customers throughout the united states and canada, Security and satisfaction are number one concern! Provo Utah

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*UPDATE:Recognized by Rip-off Report Corporate Advocacy Program as a safe business service . APX Alarm pledges to always resolve any issues, feel safe, confident & secure when doing business with APX Alarm. Ripoff Report Verified

Apx is liscensed with the states, but you are right, they need special liscensing for smaller communities, often classified as villages. The needed liscense takes weeks to get, and the group of salesmen are only in an area for about a week, so they don't bother going through the costly process. If someone calls the police on a salesman, they are instructed to move a block over and keep knocking. They are fast moving, living in appts provided by the company for the summer months. I know everything about this company and how it works, but having just spent a lengthy amount of time repsonding to someone else I'm a little tired to go into more depth. If you have any questions, ask, I have the answer.

Apx is liscensed with the states, but you are right, they need special liscensing for smaller communities, often classified as villages. The needed liscense takes weeks to get, and the group of salesmen are only in an area for about a week, so they don't bother going through the costly process. If someone calls the police on a salesman, they are instructed to move a block over and keep knocking. They are fast moving, living in appts provided by the company for the summer months. I know everything about this company and how it works, but having just spent a lengthy amount of time repsonding to someone else I'm a little tired to go into more depth. If you have any questions, ask, I have the answer.

Apx is liscensed with the states, but you are right, they need special liscensing for smaller communities, often classified as villages. The needed liscense takes weeks to get, and the group of salesmen are only in an area for about a week, so they don't bother going through the costly process. If someone calls the police on a salesman, they are instructed to move a block over and keep knocking. They are fast moving, living in appts provided by the company for the summer months. I know everything about this company and how it works, but having just spent a lengthy amount of time repsonding to someone else I'm a little tired to go into more depth. If you have any questions, ask, I have the answer.

Apx is liscensed with the states, but you are right, they need special liscensing for smaller communities, often classified as villages. The needed liscense takes weeks to get, and the group of salesmen are only in an area for about a week, so they don't bother going through the costly process. If someone calls the police on a salesman, they are instructed to move a block over and keep knocking. They are fast moving, living in appts provided by the company for the summer months. I know everything about this company and how it works, but having just spent a lengthy amount of time repsonding to someone else I'm a little tired to go into more depth. If you have any questions, ask, I have the answer.

The employee rebuttal stated" They are the only alarm company with a satisfactory rating on the better business bureau and..."

A quick check at the BBB website, bbb.org shows this statement is not true! There are plenty of alarm companies listed, across the country, with a satisfactory rating.

I would think that an employee of a security business would at least be, you know, honest.

From the Columbia, MO city ordinances:

Section 13-227: Permit required.

(a) It shall be unlawful for any solicitor or canvasser, as defined in section 13-226 hereof, to engage in such business within the corporate limits of the city without first obtaining a permit therefor in compliance with the provisions of this article.

Section 13-231: Exhibition of permit.
Solicitors and canvassers are required to exhibit their business permit cards at the request of any citizen.

gocolumbiamo.com/Finance/Services/blsolicit.php

It is not unusual for cities to require this.

You say that APX is registered with states, not cities. In many cities you are required to register with the city to do door-to-door sales (surely a company that solicits nationwide door-to-door knows this). The salesman was NOT registered, as required. I told him he was required to be licensed, and the city license office called him and told him, so he KNEW that registration was required. My wife saw him soliciting later that day. Thus, he was knowingly soliciting without a license and breaking the law.

Before APX sends employees to a city to solicit, APX should ensure you are in compliance with the law. These laws are created for the protection of consumers. The fact that APX doesn't spend the time to do their research is evidence, to me, of a company-wide disrespect for the law.

As an update: I did cancel the service and did not have any more problems, besides APX calling me several times to try to get the equipment back. The equipment had already been removed, so that was annoying and disconcerting, but I have not heard from them since I explained for the SECOND time that it had already been removed.

ardeaem,

I do not doubt that the sales rep you are referring to told you these things, but i want you to know that they are not taught to tell these things to possible customers. If a rep is untruthful that is entirely the reps fault. As for the contract i will try to explain.

A five year contract is becoming the industry standard for any security company with any success. APX is the fastest growing security system marketing company in America. They are the only alarm company with a satisfactory rating on the better business bureau and have the highest rated customer service out of any other company. The equipment provided is the best on the market to date. The contract itself locks your rate and makes it possible for you to have all of this at no cost except the monthly monitoring. So in respect to you think about this: you are getting a security system to protect you home and yourself along with your family, so do you want a cheap local name or the best quality out there with APX?

Oh, and APX is registered with the states not cities.