Complaint Review: Aqua EWP, LLC - Internet
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- Author Not Confirmed
- Aqua EWP, LLC Internet USA
- Phone: 210-737-8000
- Web: www.aquaewp.com
- Category: Plumbing
Aqua EWP, LLC Bob Atlas $500 Lesson why Aqua EWP is a SCAM Internet
*Author of original report: I Don't Think Aqua EWP is an Intentional Scam
*Author of original report: Not Really A Scam
*Author of original report: Aqua EWP Problems
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I bought a system from Robert or Bob Atlas for $500 and was told how to run it. I ran it, as advertised, and it did not work.
Yes, I know how to check water purification equipment, I am a chemical engineer in the water purification business for over 12 years. Bob would not return my phone calls about it.
I chalked it up to a loss, because I knew the system sounded too good to be true, and Bob proved that it was.
About a year later Bob contacted me asking if I ever got it to work. I told him no, not at all. I thought maybe he turned over a new leaf, and he offered to check over the system. I paid to ship the system back to him.
Bob checked out our unit and said it was broke, but also out of the 1 year warranty. So instead of returning the unit to me, he kept it, and said I could apply my purchase price toward a $3000-$4000 system. Obviously I declined that "generous" offer and decided to burn my money before I would give another dollar to Bob Atlas.
My $500 lesson was Aqua EWP is a company that will over-promise and under-deliver, but still gladly take your money.
This report was posted on Ripoff Report on 07/07/2014 12:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aqua-ewp-llc/internet/aqua-ewp-llc-bob-atlas-500-lesson-why-aqua-ewp-is-a-scam-internet-1160134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
I Don't Think Aqua EWP is an Intentional Scam
AUTHOR: jongolfer - ()
SUBMITTED: Wednesday, July 16, 2014
I believe Aqua EWP and Bob Atlas truly believe in this product they have, but I can not get it to work, and had horrible customer service when I tried to get it to work. A true test of a company, in my eyes, is when you have a problem how that problem is handled.
I felt my problem was ignored with the hopes it would just go away.
I don't believe Aqua EWP is an intentional scam, but it does appear to me, and my experience shows, it is a poorly run company when it comes to customer service.
#2 Author of original report
Not Really A Scam
AUTHOR: jongolfer - ()
SUBMITTED: Wednesday, July 16, 2014
I believe Aqua EWP and Bob Atlas truly believe in this product they have, but I can not get it to work, and had horrible customer service when I tried to get it to work. A true test of a company, in my eyes, is when you have a problem how that problem is handled.
I felt my problem was ignored with the hopes it would just go away.
I don't believe Aqua EWP is an intentional scam, but it does appear to me, and my experience shows, it is a poorly run company when it comes to customer service.
#1 Author of original report
Aqua EWP Problems
AUTHOR: jongolfer - ()
SUBMITTED: Wednesday, July 16, 2014
I bought a system from Robert or Bob Atlas for $500 and was told how to run it. I ran it, as advertised, and it did not work.
Yes, I know how to check water purification equipment, I am a chemical engineer in the water purification business for over 12 years. Bob would not return my phone calls about it.
I chalked it up to a loss, because I knew the system sounded too good to be true, and Bob proved that it was.
About a year later Bob contacted me asking if I ever got it to work. I told him no, not at all. I thought maybe he turned over a new leaf, and he offered to check over the system. I paid to ship the system back to him.
Bob checked out our unit and said it was broke, but also out of the 1 year warranty. So instead of returning the unit to me, he kept it, and said I could apply my purchase price toward a $3000-$4000 system. Obviously I declined that "generous" offer and decided to burn my money before I would give another dollar to Bob Atlas.
My $500 lesson was Aqua EWP is a company that will over-promise and under-deliver, but still gladly take your money.
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