Complaint Review: AquaTraders.com - San Bruno California
- AquaTraders.com 395 San Bruno Ave E San Bruno, California United States of America
- Phone: 650-872-1993
- Web: http://www.AquaTraders.com
- Category: Pet Shops & Supplies
AquaTraders.com AquaTraders.com, Aqua-Tradersw, AquaTraders, Aqua Traders, 800-970-2782 Junk merchandise, Worst Customer Svc., Rude, Slow, Terrible Warranty San Bruno, California
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Of all the experience I have had with customer service in many, many different industries, the customer service provided at AquaTraders.com is the worst. They ignore emails; there are huge delays in order processing; the phone rep's are rude & condescending (if one can be reached).
In my experience, my credit card was approved upon placing my order, but literally three weeks later, I received a (rude) email instructing me to mail al money order or having my order cancelled. No explantion was given, even after repeated requested from me.
Merchandise is by far the cheapest I could find anywhere. Unfortunately, it's very low-grade Chinese-made poor quality stuff that doesn't last long.
Their warranty is a very short 30 days. Worse yet, shipping is again at the customer's expense.
I honestly wonder how much longer this company will be in business.
This report was posted on Ripoff Report on 05/01/2010 06:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aquatraderscom/san-bruno-california-94066/aquatraderscom-aquatraderscom-aqua-tradersw-aquatraders-aqua-traders-800-970-2782-ju-598884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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