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Report: #78104

Complaint Review: Archos, Best Buy - Irvine California

  • Submitted:
  • Updated:
  • Reported By: Fort Wayne Indiana
  • Author Not Confirmed What's this?
  • Why?
  • Archos, Best Buy 3-A Goodyear Irvine, California U.S.A.

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I purchased an Archos Recorder at Best Buy in Fort Wayne IN in Dec 2002. It was clearly marked as $50 rebate in the store. The stores computer printed out the rebate form. I mailed it in and was denied because they say "It wasn't filed during the rebate period." I called the number on the rebate form Dec 2003 and was told it was too late to do anything about it. I called Best Buy and they said I would need to call Archos. I have copies of everything I mailed in.

I gave up on this issue because I don't have a lot of time to spend prying $50 out of these people. It will hurt me more than them to go after this on my own.

However, if there is a lawyer out there who would like to form a class and sue these guys for enough to make it really hurt, I would gladly provide my information.

Jeff
Fort Wayne, Indiana
U.S.A.

This report was posted on Ripoff Report on 01/26/2004 05:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/archos-best-buy/irvine-california-92618/archos-best-buy-falsely-deny-50-rebate-off-irvine-california-78104. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

Irvine, CA BBB contacted me

AUTHOR: Jeff - (U.S.A.)

POSTED: Wednesday, May 12, 2004

The Irive BBB finally contacted me. They said Arcos tried to call me, but couldn't reach me so they mailed a letter. I'm in the middle of a move, so that is plausible. I didn't have time to respond in their 10 day window, nor have I been able to get my mail in the past couple of weeks, so I'm calling it even. Thank you Rip-Off report. This forum helps to even the playing field.

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#1 Author of original report

Best Buy Makes Good - Archos Doesn't

AUTHOR: Jeff - (U.S.A.)

POSTED: Wednesday, April 21, 2004

I filed BBB complaints against Archos and Best Buy. Best Buy responded with a $50 gift card. Archos and the Irvine BBB never responded. I'm satisfied. I have my $$ and know to avoid Archos and businesses based in Irvine, CA in the future.

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