Complaint Review: Archstone Apartments - Tomika Locke - Alicia Martinez - Studio City California
- Archstone Apartments - Tomika Locke - Alicia Martinez 4041 Arch Dr. Studio City, California U.S.A.
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Archstone Apartments - Tomika Locke - Alicia Martinez After Buyout By Archstone, Conditions Became Uninhabitable! Purposefully Mismanaging Community To Drive Tenants Out. Studio City California
*Author of original report: update
*Consumer Comment: You almost had me...
*Author of original report: Sorry! A couple of inaccuracies! (And more atrocities)
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Near the end of 2007 our apartment complex was bought out by Archstone. They either replaced our building manager, or he coincidentally was offered a better opportunity somewhere else. Actually I'm not sure the details regarding his leave, but I wouldn't be surprised if Archstone planned it. Point is: he was a wonderful and kind manager...and our new manager is a nightmare. She runs this place with an iron fist and I suspect it is under orders from above in the Archstone corporate heirarchy. It's been suggested that they intend to drive out all the current tenants so they can do as they please with the property. It doesn't make much sense, but the bottom line is: we are being abused.
The first sign of decay came several months ago with a storm in which the large wooden sign outside our apartment was blown down. It remains unfixed to this day. Second sign of this place going to hell was the pool. The drains stopped functioning properly and it is on the brink of overflowing.
The third symptom of complete and utter delapidation was the trash. One day I go to take the trash out and find a week's worth of garbage piled in a mountain and overflowing from the dumpster. A tenant had posted notes informing us of what happened. Apparently someone had thrown a way a mattress and the trash collectors were unable to dispose of it according to their policy, so they stopped collecting ALL of the trash. This continued for between two and three weeks and the filth spread out into the alleyway where rats and roaches began to gather.
Our new manager, Tomika Locke (no, it's not an Asian name...she's black) had been contacted by many of the tenants who were complaining about the trash and to them she apparently responded with indifference and stated that it was beyond her control and blamed the tenants for the mattress while not lifting a finger to work toward a solution. This is according to that tenant's statement.
At that point I was still giving her the benefit of the doubt, since I hadn't even met her and I'm not that quick to judge. Then the 3-day notices came. About half of the tenants (including us) got 3-day notices on our door to pay or quit (meaning be evicted). No prior courtesy calls to inform us of outstanding fees...nothing. She had found a detail regarding city tax that she claims our previous manager had overlooked and used that as an excuse to threaten us. The fee amount stated was different for each tenant. I still don't know if this was legit, but I payed it to avoid conflict or credit issues.
Following this, a pipe broke and began leaking in one of the entrances and it went on for over a week before it was fixed. Meanwhile, we suspect the water heater has been turned down to reduce heating costs, resulting in none of us have hot showers anymore. Furthermore our building is having pest infestation issues as a result of the garbage accumulation. Also none of the locks work properly in the entrances, which is virtually an invitation to burglars.
After about 20 people contacted the Board of Health, something was finally done about the garbage. But according to some tenants, Tomika became bitter toward us for reporting it and hit many of us with a second wave of 3-day notices for one reason or another.
This week the latest assaults have come in the the form of notices informing us that we may no longer keep any personal belongings outside of our doors (not even a lawnchair or a BBQ grill) and finally a 50-something dollar rent increase, which I'm not even sure is within the legal terms of our contract (I'm looking into it).
On a final note, I was informed that since they moved in, Tomika's boyfriend has on at least one occasion caused some sort of a drunken public disturbance that resulted in the police being called. Absolutely unacceptable!
This kind of mismanagement and mistreatment is absurd. And before I move out of this dump I am posting this report so that someone might be spared the miserable lifestyle that Archstone subjects its customers to. Technically it may not qualify as a scam, but I believe it reflects accurately the corporate policy and attitude or Archstone Apartments.
Zeitgeist
Studio City, California
U.S.A.
This report was posted on Ripoff Report on 03/01/2008 03:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/archstone-apartments-tomika-locke-alicia-martinez/studio-city-california-91604/archstone-apartments-tomika-locke-alicia-martinez-after-buyout-by-archstone-condition-313559. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
update
AUTHOR: Zeitgeist - (U.S.A.)
SUBMITTED: Friday, March 14, 2008
@Cinestarr:
Well, I'm glad I was able to spare another individual the misery of Riverstone. I apologize if my wording was too spiteful. To put it simply, (in my experience) Riverstone abuses its tenants, and that inspires feelings of hate and violence in my soul.
I am generally a peace-loving human being, but the treatment we have collectively received here has been atrocious.

#2 Consumer Comment
You almost had me...
AUTHOR: Cinestarr - (U.S.A.)
SUBMITTED: Wednesday, March 12, 2008
I was thinking of looking into renting here. After reading your complaint I have since changed my mind. But is not only because of your experience with the current management. I do not deny you your frustration, there do seem to be some issues. However, you lost me when you said..."justifies an old-fashioned lynching". From that point on, your argument lost all weight. I don't want to live under a substandard management nor with narrow-minded neighbors. Good luck to you with your issues...all of them.

#1 Author of original report
Sorry! A couple of inaccuracies! (And more atrocities)
AUTHOR: Zeitgeist - (U.S.A.)
SUBMITTED: Sunday, March 09, 2008
OK, one major error I made in my report: the company is not Archstone, but Riverstone! There are many Archstone communities in this area and I got the two mixed up. Sorry for the unjust report.
Also, I misspelled the manager's name. It's Tamiko.
Hopefully a moderator can help me change these inaccuracies in my original report as it is listed under Archstone still(?)
Here's what's gone down in the days since my original report: Tamiko tried to have the decorations removed from our community. This includes throwing away the community plants which liven up the central courtyard and have been there for decades, and also smashing a tenant's antique table which was a gift from a deceased relative. This kind of behavior is sub-human and justifies an old-fashioned lynching. Nevertheless, the community has continued to attempt to stand up for their rights in a civil and legal fashion. Furthermore I was told that Tamiko and her thug boyriend had a big fight right in the middle of the courtyard and/or building entrance. I don't know the details but it sounds like just the kind of professionalism one would expect from Riverstone management.


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