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Report: #1178583

Complaint Review: Arctic Ease - Gawi, LLC - Phoenixville Pennsylvania

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  • Reported By: Jacko — The Beach South Carolina
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  • Arctic Ease - Gawi, LLC 200 Schell Phoenixville, Pennsylvania USA

Arctic Ease - Gawi, LLC Gawi Healthcare Do not buy Arctic Ease product Phoenixville Pennsylvania

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Arctic Ease is represented as a therapeutic cold wrap that replaces ice therapy. The product is manufactured by a company named Gawi from Paterson, NJ based on internet and trademark research.  It has the same mailing address as another company in Paterson, NJ called Dillon Yarn.

The Arctic Ease wrap that I purchased from Amazon was nothing more than a stretched out wet bandage.  I ordered and received this product from Amazon last week after reading what I believed were unsolicited triathlete and runner reviews, now I have to wonder if these reviews were paid or other.  The product did not even come close to the various reviews.  my experience was similar to Amazon reviewers.

It appears that Arctic Ease -Gawi - Dillon Yarn makes an inferior product today, despite new packaging based on Amazon and other older reviews.  Based on the trademark data, Gawi aka Dillon Yarn bought the technology in late summer 2013 and it appears that shortly thereafter they changed the product and/or lost all quality control.

As a dedicated "weekend" athletetwo has your typical age related injuries I would recommend another cold wrap or simple ice from your freezer, which is basically free.  You will get a far better result and save yourself $15.

I contacted the company for a refund and to date have received no response, I anticipate that I will not hear from them since they have not responded to others.

The owners of Arctic Ease - Gawi should be ashamed of themselves for ripping off the American consumer.  Do not support this company with your money, they are nothing but a rip off.  

 

This report was posted on Ripoff Report on 09/22/2014 08:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/arctic-ease-gawi-llc/phoenixville-pennsylvania-19460/arctic-ease-gawi-llc-gawi-healthcare-do-not-buy-arctic-ease-product-phoenixville-penns-1178583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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